Contact RC GPS Customer Service

Why should I report an Issue with RC GPS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zheng Xiang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is an app which we can control a quadcoptor to fly with a wifi camera module , it’s also display a real-time video taken by the wifi camera module, which include below feature.

1. Update soon I hopeAlso the taskbar on the phone doesnt move out of the way into fullscreen mode so i cannot see options menuCannot change flight limits n always crash at my phone..can control about 100meters only n drone return back..i dont know apps or drone set problemTerrible can't get it out of beginner mode as option has gone on this app totally wasted my money buying the dronePlease update with high limit setting to prevent crash while indoor mode.

2. Video recorded is trash.The updated app doesn't show the button for settings, why? There is a new feature too, a new function beside the battery indicator, what is it for?I have the L106 drone need updated app this doesn't connect to my phone only LW Pro app.

3. How to change mode 1and 2 please describe the function.Works great it's clear easy to understand easy to read great app thank you.

4. L109 pro matavish does not working anymore since last update of android came up.

5. Overall a good app that has does well for me.Sorry but this APP needs update.

6. Also the flight data loger is useless as you cannot download the history flight to analyze in your PC.

7. The drone takes nice photos and video.

8. Looks like an older version of the app had it but maybe they removed that for whatever reason in the updated version.

9. Battery, distance, follow me plus others don't work on either apps.

10. Regards NikVideo recording is awful; video is not smooth.

11. I just got an L109 Pro and this app works really good with it on my old Galaxy S8.

1. Fix RC GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RC GPS: Restarting the app will resolve most errors.
2. Update the RC GPS App. Here is how:
   1. On Android goto PlayStore » Search for "RC GPS" » Open RC GPS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RC GPS » click "UPDATE".
3. Clear RC GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from RC GPS servers.
   1. On Android, goto Settings » Apps » Select "RC GPS" » click Storage » click "Clear Cache".
4. Check RC GPS app permissions. If any of these permissions required to use your device's features are disenabled, RC GPS might not work.
5. Uninstall and reinstall RC GPS. If nothing else has worked, completely uninstall RC GPS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RC GPS not working

2. Fix RC GPS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RC GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RC GPS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RC GPS may not be able to connect to the Internet when running in the background.