Contact Deerc FPV Customer Service

Why should I report an Issue with Deerc FPV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zheng Xiang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is an app which we can control a quadcoptor to fly with a wifi camera module , it’s also display a realtime video taken by the wifi camera module, which include below feature.

1. So this way I can take pictures and fly with controller it came with or change modes and do it all from phone.Problem with the app is it won't allow you to use the RC controller to fly the drone if you're connected to a mobile phone so it makes the control unit redundant.

2. I found out that if I pair the remote first, then start the app, I can fly with remote and see and record live video using the app at the same time.This was my first drone so I got this particular model in order to start off at the beginners level and I am happy I did.

3. From what I read in the reviews in previous versions of the app this wasn't an issue, can you just make an older version available?Took me a few minutes to want to stay connected but after I told my phone "yes I want to stay connected even though there's no internet" it worked like a charm.

4. My phone found the drone's wifi and connected but the app wouldn't work no matter what I tried.

5. I still prefer the remote controls and though the video sometimes appears choppy it thankfully doesn't record that way.I have GPS drones and even with obstacle avoidance, but above all of the drones that I own I always find myself back with the DEERC D 10 even though it doesn't have any of those.

6. I returned the drone since it was worthless to me.Numerous updates have resulted in this apps inability to run on my Android phone (Galaxy A7).

7. I want to be able to control the drone with the drones own unit and view / take images & video via the app.

8. Has to be done all on the phone.After a couple hurdles I got the app working and it's really nice! The controls don't always work but seeing the real-time video is great.

9. when connected to cell phone can only use phone to control, which makes VR mode impossible.

10. Instructions in the paper manual that came with my drone says to connect to wifi Deerc.

11. Because it's my first drone experience, I quickly realized that I suck at this however, this drone with all its easy to use functions turned out to be everything I was looking for.

1. Fix Deerc FPV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deerc FPV: Restarting the app will resolve most errors.
2. Update the Deerc FPV App. Here is how:
   1. On Android goto PlayStore » Search for "Deerc FPV" » Open Deerc FPV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deerc FPV » click "UPDATE".
3. Clear Deerc FPV app cache: Clearing cached data will force your app to retrieve the latest data directly from Deerc FPV servers.
   1. On Android, goto Settings » Apps » Select "Deerc FPV" » click Storage » click "Clear Cache".
4. Check Deerc FPV app permissions. If any of these permissions required to use your device's features are disenabled, Deerc FPV might not work.
5. Uninstall and reinstall Deerc FPV. If nothing else has worked, completely uninstall Deerc FPV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deerc FPV not working

2. Fix Deerc FPV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deerc FPV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deerc FPV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deerc FPV may not be able to connect to the Internet when running in the background.