Contact DEERC D2 Customer Service

Why should I report an Issue with DEERC D2?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zheng Xiang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is an app which we can control a quadcopter to fly with a WIFI camera module , it’s also display a real-time video taken by the WIFI camera module, which include below feature.

1. $80 wasted on an rc car that does nothing without the controller, no fpv or anything.The app really sucks need to be updated took one video and one photo and it won't let me do that no more The app does not control the car it did one time a little bit but now it's broken I didn't buy the car just to drive it around I bought it for the camera functions VERY BADIt's good with you eye to car experience but the cameras so laggy I hear the bump before it displays it and the the car changes direct a little over a small bump! $##$@#$Video quality is good, but the lag is pretty long so its hard to actually use to drive the car.App works with camera and video fine, but lag time between camera and controls make it impossible to control rc car through app.

2. Works great once you figure that out.App keeps crashing, I can't use my phone to control my rc car and it keeps crashing saying it has a bug and to wait until developers fix the app.

3. That's disappointing as my 8 year old loved to move his rc car around with the app & take video.The rc car is absolutely great! I love the way it handles and how durable it is.

4. The problem with it is the camera, it is very leggy, it has SO MUCH delay, it is not durable, the quality is 320p instad of 720p.

5. The wifi connection is not the right idea, it would be much better if there was Bluetooth.It is so much fun driving the car... when it works The app is a little hard to figure out but i realize it is not even the apps fault, it is the car's.

6. It used to show the video from the camera but now it doesn't.

7. there is a button to capture video but it does nothing.

8. the picture button does a shutter animation, but it takes no pictures.

9. If you have trouble with connecting with your phone, see if you have a notification saying there is no internet.

10. and the startup text is in Chinese...The app no longer works.

11. It keeps dying so quick and charges so long :(Pretty cool.

1. Fix DEERC D2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DEERC D2: Restarting the app will resolve most errors.
2. Update the DEERC D2 App. Here is how:
   1. On Android goto PlayStore » Search for "DEERC D2" » Open DEERC D2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DEERC D2 » click "UPDATE".
3. Clear DEERC D2 app cache: Clearing cached data will force your app to retrieve the latest data directly from DEERC D2 servers.
   1. On Android, goto Settings » Apps » Select "DEERC D2" » click Storage » click "Clear Cache".
4. Check DEERC D2 app permissions. If any of these permissions required to use your device's features are disenabled, DEERC D2 might not work.
5. Uninstall and reinstall DEERC D2. If nothing else has worked, completely uninstall DEERC D2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DEERC D2 not working

2. Fix DEERC D2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DEERC D2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DEERC D2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DEERC D2 may not be able to connect to the Internet when running in the background.