Published by EL-HARIRI. ENT

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Why should I report an Issue with SurveyTime App : Money Paid Surveys Easy Cash App‏?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EL-HARIRI. ENT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SurveyTime App Customer Insights

1. Allows me to have surveys to complete them.

2. I would give surveytime no stars.

Steps to Troubleshoot & Fix SurveyTime App Issues

1. Fix SurveyTime App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SurveyTime App: Restarting the app will resolve most errors.
  2. Update the SurveyTime App App. Here is how:
    1. On Android goto PlayStore » Search for "SurveyTime App" » Open SurveyTime App : Money Paid Surveys Easy Cash App‏ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SurveyTime App » click "UPDATE".
  3. Clear SurveyTime App : Money Paid Surveys Easy Cash App‏ app cache: Clearing cached data will force your app to retrieve the latest data directly from SurveyTime App servers.
    1. On Android, goto Settings » Apps » Select "SurveyTime App : Money Paid Surveys Easy Cash App‏" » click Storage » click "Clear Cache".
  4. Check SurveyTime App app permissions. If any of these permissions required to use your device's features are disenabled, SurveyTime App might not work.
  5. Uninstall and reinstall SurveyTime App. If nothing else has worked, completely uninstall SurveyTime App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SurveyTime App not working


2. Fix SurveyTime App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SurveyTime App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SurveyTime App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SurveyTime App may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My name is Araceli Sousa de Asssi. Here is my complaint about a problem I encountered with your app SurveyTime App : Money Paid Surveys Easy Cash App‏.
    Good Morning, I have had a verification pending since 03/01/2024 and the money has not entered my Paypal account. I would like to know what is happening because since I have been operating on the platform I have never had any problems, I have always received the correct amounts in my account. The email I use to access the platform is araceli.sousa.13@redacted Awaiting Thanks Araceli Sousa de Assis.

    Reach me on araceli.sousa.13@redacted.

    — by Araceli Sousa de Asssi 6 days ago

  • Good Morning,

    I have had a verification pending since 03/01/2024 and the money has not entered my Paypal account. I would like to know what is happening because since I have been operating on the platform I have never had any problems, I have always received the correct amounts in my account. The email I use to access the platform is araceli.sousa.13@redacted
    Awaiting
    Thanks
    Araceli Sousa de Assis

    — by Araceli Sousa de Asssi 1 week ago

  • Good Morning,

    I have had a verification pending since 03/01/2024 and the money has not entered my Paypal account. I would like to know what is happening because since I have been operating on the platform I have never had any problems, I have always received the correct amounts in my account. The email I use to access the platform is araceli.sousa.13@redacted
    Awaiting
    Thanks
    Araceli Sousa de Assis

    — by Araceli Sousa de Asssi 1 week ago

  • Estou com uma verificação pendente desde 01/03/2024 e até hoje não consegui sacar o valor 5 dólares no Paypal, gostaria de uma posição.

    — by Araceli Sousa de Asssi 1 week ago

  • Good Morning,
    I have had a verification pending since 03/01/2024 and the money has not entered my Paypal account. I would like to know what is happening because since I have been operating on the platform I have never had any problems, I have always received the correct amounts in my account. The email I use to access the platform is araceli.sousa.13@redacted
    Awaiting
    Thanks
    Araceli Sousa de Assis

    — by Araceli Sousa de Asssi 1 week ago

  • I requested the reward on 03/01/2024 but until today it has not been received by Paypal, it is listed as pending verification, what could be happening?

    — by Araceli Sousa de Asssi 2 weeks ago

  • Good Morning, I have had a verification pending since 03/01/2024 and the money has not entered my Paypal account. I would like to know what is happening because since I have been operating on the platform I have never had any problems, I have always received the correct amounts in my account. The email I use to access the platform is araceli.sousa.13@redacted Awaiting Thanks Araceli Sousa de Assis

    — by Araceli Sousa de Asssi 2 weeks ago

  • Good Morning,

    I have had a verification pending since 03/01/2024 and the money has not entered my Paypal account. I would like to know what is happening because since I have been operating on the platform I have never had any problems, I have always received the correct amounts in my account. The email I use to access the platform is araceli.sousa.13@redacted
    Awaiting
    Thanks
    Araceli Sousa de Assis

    — by Araceli Sousa de Asssi 3 weeks ago

  • I made a withdrawal request of R$ 5.03 on 03/01/2024 and the status is pending verification, I would like to know why the payment to Paypal has not yet been released, please.

    — by Araceli Sousa de Asssi 4 weeks ago

  • I requested the reward on 03/01/2024 but until today it has not been received by Paypal, it is listed as pending verification, what could be happening?

    — by Araceli Sousa de Asssi 1 month ago

  • Estava realizando uma pesquisa e o site não permitiu passar para a próxima pergunta pois informa que o CEP está errado. Porém já tentei colocar o mesmo com traço, sem traço e apenas os primeiros números e nada.

    — by JESSICA CRISTINE DOS SANTOS MORAES 1 month ago

  • Hello,

    I would like to update my profile registration again.

    — by Júlio Santos 3 months ago

  • Não consta pagamento , até o momento não recebido da plataforma

    — by Natália 4 months ago

  • Hello, good afternoon, since yesterday I completed a search on the website, I entered everything correctly in relation to PayPal, they said they would send an email with instructions, but so far this email has not arrived and the money has not gone into my PayPal, I did another search today and the same thing didn't arrive by email and the money didn't go through PayPal

    — by Tafnes 5 months ago

  • Hi, my nome is Ana Clara
    I enter my wrong email address for payment, how do I change my email address and receive my payment?

    — by Ana Clara Campos de Santana 6 months ago

  • Good afternoon I would like to recover a search that was doing in the station panel and I unintentionally pressed something and I would like to regain access again to the station panel

    — by Natália 7 months ago

  • I was asked to wait 2 hours and goes already for 3 hours of waiting, I would still like to withdraw today the amount requested

    — by Natália 7 months ago

  • It took me a while to send the code to the number requested for withdrawal today and so far I wait more than two hours to access with my number another code

    — by Natália 7 months ago

  • Respondi toda a pesquisa mais não recebi minha recompensa

    — by Raquel lopes 8 months ago

  • Ao responder as pesquisas da surveytime sempre dá erro. Aparece uma mensagem dizendo que estou bloqueada por problemas na conta

    — by Selma Alves 9 months ago

  • Eu fiz uma pesquisa hj pontuei, disseram que iriam mandar um e-mail confirmando o saque, pq coloquei todos os detalhes que pediram, mas até agora não enviaram nenhum e-mail e o valor da pesquisa não foi creditado

    — by Meire Aparecida Alves Melo 9 months ago

  • Bom dia!
    Novamente respondindois questionários hoje mandou colocar a conta PayPal e informa que iria receber um e-mail porém não chegou nenhum dos dois e-mails de hoje e nem o outro do dia anterior. Não estou recebendo minhas recompensas

    — by Tilma 9 months ago

  • Não recebi o valor da pesquisa que concluir, disse que concluir e depois deu erro

    — by Tilma 9 months ago

  • Olá

    — by JAREDE SERAFIM DE LIMA 9 months ago

  • Fiz uma pesquisa as 20 hrs da noite até as 20:15 Que durava 15 minutos falando sobre podcast e cultura mas não recebi minha recompensa ao invés disso recebi uma mensagem dizendo que não tinha pesquisas de 1 dólar

    — by Ana Carolina Antero de Brito 9 months ago

  • Finalizei uma pesquisa e deu no fim deu erro.quero ser contabilizado

    — by Maria Lucilia dos Santos 1 year ago

  • Estava finalizando uma pesquisa e min tiraram da pesquisa.quero que min contabilize.

    — by Maria Lucilia dos Santos 1 year ago

  • Boa tarde. Hoje dia 11/03 respondi uma pesquisa inteira sobre sites e aplicativos de viagens da qualtrics. Aproximadamente 30 minutos e quando finalizei nao recebi minha recompensa. Foi muito tempo dedicado na pesquisa. Respondi 100 por cento. Obrigada.

    Good afternoon. Today on 03/11 I answered an entire survey about qualtrics travel sites and apps. Approximately 30 minutes and when I finished I did not receive my reward. A lot of time was devoted to research. Answered 100 percent. Thanks.

    — by Amanda Gabriella 1 year ago

  • manausamazonas558@redacted

    — by Antonia Nívea Evangelista 1 year ago

  • 141814CE

    — by José Denilson Pereira Oliveleira 1 year ago

  • Olá, já faz algum tempo que não consigo responder pesquisas pelo site. E descobri hoje esse suporte por favor me ajudem.

    — by Irecê Guamá 1 year ago

  • I answered a survey that took more than 30 minutes and when it was at the end, the survey ended but I was not rewarded. I answered the entire survey.

    — by Danielle Lucena de Figueiredo Souza 1 year ago

  • Eu estava fazendo uma pesquisa quando cheguei no fim pra fazer minha recompensa fui direcionada pra outra página e disseram que eu não tinha nenhuma pesquisa pro meu perfil

    — by Ana Carolina Antero de Brito 1 year ago

  • Hello, good afternoon, my name is Lucely Garcia, I have a registration on the platform but I can't log in anymore. I would like to know why.. I've already changed the password but it didn't help.. If anyone can help me, I'd appreciate it

    — by Lucely Garcia 1 year ago

  • Hi I can't login

    — by Lucely Garcia 1 year ago

  • Tá dando problema no meu imail a maioria dos aplicativo está dando que o o email já está em uso para eu colocar outro

    — by Ludmilla Alves da Silva 1 year ago

  • why am i no longer receiving surveys

    — by Antonia Erica Gomes Rodrigues 1 year ago

  • Eu estava fazendo uma pesquisa já estava em 32%e me tiraram da pesquisa, voltei pra pagina inicial e falaram que não existiam pesquisas pra mim ,Mais eu já estava respondendo a pesquisa já tinha passado pela qualificação. Dia 27/01 as 10:55 Da manhã

    — by Ana Carolina Antero de Brito 1 year ago

  • I'm having problems with the surveys I completed 3 surveys successfully and I didn't receive them and now none arrive

    — by Raquel da Conceição 1 year ago

  • fiz uma pesquisa e no final apareceu: Success! You’ve completed this survey. mas não apareceu pagamento

    — by amanda 1 year ago

  • Good afternoon, why don't I receive new surveys?

    — by Antonia Erica Gomes Rodrigues 1 year ago

  • Já faz um tempo que não recebo pesquisas mais de 1 mês. Sempre aparece que eu não tenho pesquisas disponíveis.

    — by Ana Carolina Antero de Brito 1 year ago

  • Good Morning!
    I deactivated my account and wanted to reactivate it
    email: kellykrislleyjoseneto@redacted
    Could they reactivate to continue with the research?

    — by Kely krisley Borges Dias 1 year ago

  • Good Morning. I can no longer log into my account to respond to surveys. need help.

    — by Patricia Moreira 1 year ago

  • Gostaria de saber porque tem mais de 1.mes que não aparece pesquisas pra mim aguardo ctt

    — by Monica Martins Da Silva 1 year ago

  • O pagamento diz q foi transferido mais não foi, até agora não recebi o meu dinheiro.

    — by Jéssica da Silva Gomes 1 year ago

  • Hello, I completed a survey but when I was going to confirm the pay pal email the page closed unexpectedly

    — by Danielle Lucena de Figueiredo Souza 1 year ago

  • Não estou conseguindo entrar no app.

    — by Jadimar de Souza Lima Clemente 1 year ago

  • Pesquisa com erro , a página está travada.

    — by Barbara 1 year ago

  • Why i cant login anymore on my account why ???

    — by Leobroly 1 year ago

  • I completed a survey, and I was not reciprocated, could you help me?

    — by Marianne 1 year ago

  • Fiz uma pesquisa sobre o filme mistério no mediterrâneo, assisti trailers, respondi tudo, nas últimas perguntas que não tinha haver com o filme fui desqualificado, acredito que foi por causa de uma pergunta mal elaborada sobre minha renda, onde não dizia se era mensal ou anual, a pesquisa demorou mais de 15 min,

    — by Mikaell 1 year ago

  • I did all the research, but it didn't come up for payments

    — by Marianne 1 year ago

  • Acabei de fazer uma pesquisa, respondi tudo cheguei no e disse que deu erro. Foi uma pesquisa sobre protetor solar da eucerin. Respondi todas

    — by Mariana Machado de Souza Fernandes 1 year ago

  • Gostaria de saber porque surveytime não envia pesquisa para mim a mais de dois meses, tenho app em um desses e-mails
    s.regtj@hotmail
    s.reg39@redacted
    Nem no app nem no e-mail recebo

    — by Selma Regina da Silva 1 year ago

  • Boa noite
    Ainda não recebi meu voucher de $25 dólares referente ao dia 25 de julho. Participei de um fórum de mais de 1 hora sobre roupa íntima descartável para mulher com incontinência urinária. Com quem posso falar sobre isso? Mandei pro e-mail que havia me mandado o link do fórum mas até hj não me responderam. Obrigada

    — by Mariana Machado de Souza Fernandes 1 year ago

  • Boa noite. Eu estava fazendo uma pesquisa sobre whatsapp e aí deu bug. A página não mostrava mas a seta pra continuar respondendo, parecia congelada. Fui tentar reiniciar a página mas apareceu mensagem de erro. Eu já estava há um bom tempinho respondendo. Tenho os prints. Obrigada

    — by Mariana Machado de Souza Fernandes 1 year ago

  • Good afternoon. I finished the search. when I was directed to pay the system informed that there was an error. Am I going to miss out on receiving the award? thanks.

    — by Daniela 1 year ago

  • I haven't received a single survey for about 5 months.

    — by Ma. Angelica 1 year ago

  • Not getting any survays it's been about a week

    — by Meganellis 1 year ago

  • I have tried for days but their have been no surveys my email I use is Saraellis41@redacted

    — by Meganellis 1 year ago

  • Hello, I would like to say that since September 19th I have not received any survey from surveytime in my email, and when I enter the site there is no survey available, I think it is an error or maybe a bug because I haven't received anything for weeks ,but I already sent several emails to you and no one returns me so I can clear my doubts and so that I can use the site, please help me, thank you in advance

    — by laislinha aguiar 1 year ago

  • all surveys I try fail, have tried over 15 surveys

    — by luiz 1 year ago

  • Good morning, I received that i answered the survey with inconsistência, however, my accont would not bem blocked, after that i dos not receive any survey opportunity. Can you please check what's going on? Thanks.

    — by Suellen Silva 1 year ago

  • Gente faz 10 dias que vocês não mandam nenhuma pesquisa pra mim no email e nem deixam nenhuma disponível no site pra mim, parei de receber pesquisas depois do bug de um pagamento que deu, não sei onde tá o problema, não sei mais o que fazer, mando mensagem pra vocês todos os dias e sinceramente já tô cansada, me ajudem por favor !!!!

    — by laislinha aguiar 1 year ago

  • My survay link is not working i can't received survay email and not received any survy last 15 days plz solved this issues

    — by Intakhab 1 year ago

  • Boa tarde respondi uma pesquisa inteira quando cheguei na fase final deu erro na página não recebi a confirmação da minha recompensa gostaria de uma resposta de vcs por favor

    — by Raquel lopes 1 year ago

  • Ola, hoje fazem 10 dias que não tenho nenhuma pesquisas de vocês nem no email e nem no próprio site, não sei se é normal ou um erro, verifiquem pra mim por favor.. tem 10 dias que não consigo realizar se quer uma pesquisa, vocês nem me respondem por favor me ajudem

    — by laislinha aguiar 1 year ago

  • I completed 4 surveys today 29th September but I have not been paid, why?

    — by Leobroly 1 year ago

  • I did a survey yesterday still waiting for my payment please. I finished everything even confirmed my paypal email. Why I can't refer my friends? You guys are greedy and you don't like to see someone making money from your platform. If a person is consistent you make sure that you close those doors for them

    — by Yandiswa 1 year ago

  • I made two survey but it does not appear my payments

    — by Laura Alejandra Torres 1 year ago

  • I have made 2 withdrawals using PayPal email donnelkarabo54@redacted but am not receiving my payments, can please check the problem.

    — by Karabo 1 year ago

  • Já enviei diversos e-mails pra vocês sobre isso e vou mandar quantas vezes for preciso pra que me respondam e resolvam meu problema, por favor !! Estou a vários dias sem receber nada no email e nada de pesquisa no site, oq está acontecendo? ? Eu gostaria de excluir essa conta e criar outra é possível?

    — by laislinha aguiar 1 year ago

  • Tem uma semana inteira que não tenho pesquisas nem no site e vcs não mandam nada no email, por favor gostaria de excluir minha conta como faço? E se por favor puderem me responder, já mandei msgm pra vcs umas 7 vezes a não resolvem nada

    — by laislinha aguiar 1 year ago

  • No dia 24 respondi as perguntas e consegui finalizar mas na hora de selecionar PayPal para receber 1 dólar eu apertei sem querer o Amazon. Gostaria que mudasse por favor para mim e enviasse minha recompensa para PayPal

    — by Ivone 1 year ago

  • Hj fazem 5 dias que não tem nada de pesquisas nem no site nem nada no email, gente me ajudem, gosto tanto do survey time mas está me decepcionando...

    — by laislinha aguiar 1 year ago

  • Hello surveytime,
    Why I am not receiving any surveys it's been days.

    — by Amina alveera 1 year ago

  • Vocês não estão ofertando pesquisas pra mim tem 3 dias, nem no site e nem no email. Me ajudem por favor

    — by laislinha aguiar 1 year ago

  • Ola, hoje é o 3 dia que vocês não tem nenhuma pesquisa disponível pra mim, não tem nada no site e nem no email... Me ajudem gosto muito do survey time

    — by laislinha aguiar 1 year ago

  • Surveytime desde ontem não tá ofertando nenhuma pesquisa pra mim, nem as de 0,50 usd, ontem mesmo tinha dado um bug na hora de transferir meu pagamento e não dava nem pra responder novas pesquisas, só ficava na tela de concluir o pagamento então decidi criar outra conta e o pagamento tb bugou e na hora que resolveram o bug só consegui resgatar o dinheiro de uma conta, a nova foi desativada, a mulher até me enviou um e-mail pedindo desculpa e minha remuneração foi concluída, mas desde então não tenho nenhuma oferta de pesquisa... Só fica nesse "alguém não encontrou uma pesquisa pra você no momento, ativei as notificações e nada, até agora só fica nisso... Me ajuda por favor

    — by laislinha aguiar 1 year ago

  • I cannot redeem the rewards after the survey. After sharing how I feel about the survey through emojis, it always went blocked out. What should I do?

    — by Nake 1 year ago

  • I answered a survey yesterday and it showed that I'd have to redeem the reward. However, once I clicked the 'redeem now' button, the page reloads but nothing shows. I tried to answer other surveys that notified in my email but the links proceed to the redemption of my reward for the previous survey which I'm not able to redeem.

    — by Lourelle Lacayanga 1 year ago

  • Hello! I've been reaching out to you since last night thru Tommy regarding my reward. I did a $1 worth of survey and completed it last night yet I was unable to proceed with the mode of payment due to the site's stuck in white screen. I refreshed it for countless times and still got nothing. I waited for hours hoping it'll be fixed when I woke up in the morning, sadly, there's no progress at all even after a few hours. I have not heard any response from Tommy either. I hope you can help me with this.

    — by Claire 1 year ago

  • Completed a survey, recieved the link to redeem the payout and am directed each time to a blank screen.

    — by Marvin 1 year ago

  • quarta reclamação que estou mandando em menos de 24 horas, tinha dado problema na minha remuneração de uma pesquisa do surveytime quando era pra mim receber a notificação a página ficava toda branca e não carregava.. criei outra conta pq não conseguia responder mais pesquisas pq achava q o bug era só naquela. Agora fui responder uma pesquisa da conta q acabei de criar e deu buge na remuneração também!!!! Na hora de me remunerar a página fica branca e não dá pra fazer nada. Vou ser remunerada né ?

    — by laislinha aguiar 1 year ago

  • Ola, esse é o terceiro problema que tenho aqui no surveytime de ontem pra hoje... Estou muito chateada com o site, dessa vez conclui uma pesquisa e deu bug, quando eu entrei no site novamente pra pegar minha recompensa estava escrito "conclua o processo do pedido e ganha 0,50 usd" eu clico e vai pra pagina de recompensa toda branca e não aparece NADA. Já desconectei minha conta e loguei dnv e a primeira página que vai é essa pra concluir a recompensa e no fim não consigo pq não carrega, não dá nem pra responder mais pesquisa só tá nesse bug!!! Me ajuda assim não consigo atuar no site

    — by laislinha aguiar 1 year ago

  • Segundo problema no survey time, fui entrar na conta agora e de vez ir pra página das pesquisas volta pra página inicial toda hora, tá cheio de bug o survey time. Corrige pra mim por favor preciso o mais rápido possível

    — by laislinha aguiar 1 year ago

  • Estava respondendo uma pesquisa que demorou mais ou menos 25 min e tava demorando muito pra carregar pra próxima página e dando bugs, do nada abriu uma página escrito "se vc não for redirecionado toque aqui", e depois foi pra uma página automática escrito "você já concluiu a pesquisa ou a sessão expirou" fiquei confusa, eu tive a remuneração mas bugou ou não fui qualificada?

    — by laislinha aguiar 1 year ago

  • I am finding it difficult to register becaise it says handshandshake problem

    — by Abayomi 1 year ago

  • Good morning, I hope this message finds you well. I just wanted to ask about one of my payments. I have had a test that was worth $1 on the 2nd of September, and it it still pending verification. When am I going to get paid?

    — by Roaa 1 year ago

  • Eu quero pesquisar

    — by Jane Cartaxo Queiroz 1 year ago

  • Josineide do Amparo Rocha Lima Rocha Lima

    — by Jocineide Amparo 1 year ago

  • i haven't received my payment since the 5th September, and the payment status remain "pending approval". On that pending approval status they'd usually give us $0.01 before they eventually send the full funds but i didn't get any of that either

    — by kintan mediana 1 year ago

  • I just completed a survey and rated it but when I had to select the payment method it just didn't load. What do I do?

    — by Simona Amihaesii 1 year ago

  • When I will receive payment from ambassador program it's a scam

    — by Juan 1 year ago

  • Hello i did a survey completed and i putted the wrong email in paypal and my paymetn is failed help me

    — by Dynz Peikos 1 year ago

  • I'm littery not getting my Amazon gift cards and it's pissing me off. What's going on?

    — by Zoel Edwards 1 year ago

  • I was supposed to receive two dollars of Amazon money on my Amazon account but hasn't shown up on my account. It honestly doesn't take too long for it to come to my account.

    — by Zoel Edwards 1 year ago

  • ...

    — by VITORIA OLIVEIRA DE SOUZA 1 year ago

  • Ao terminar uma pesquisa ,houve um erro ao ser enviada.
    Poderiam verificar por favor ?Obrigada

    — by Shilei 1 year ago