Contact Virtuo Customer Service

Why should I report an Issue with Virtuo: Hassle-free Car Rental?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Virtuo Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal.

2. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.

3. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application.

4. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Barcelona, Madrid and Milan.

5. Book and rent a Mercedes from 1-90 days at an unbeatable price.

6. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).

7. Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive.

8. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.

9. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included.

10. Perfect for a couple of days out of the city, a week away or a month long road trip.

11. With Virtuo you can rent a premium car 24/7.

1. Also was allowed to take car to Europe for free, enterprise charge £160 for this and sixt add 60% to cost of rental, and of course would not allow you to take a mercedes.The service itself is great, the app is also good, with lots of great features.

2. Plenty of options and great prices.First time tesla rental and the car was perfect, except that windscreen wipers on auto run even if there is no rain.... May he a bug to make sure it can see? Dunno...very convenient especially to have it delivered, and car was in excellent condition.

3. Even after restarting my phone, it didn't go away for ages.The car service was fantastic .. so easy to pick and drop off.. Just felt the car could have been better vacuumed once inside before starting our rental .

4. In general I had a great experience renting with Virtuo.Lies about prices of car rental.

5. Standard excess £1500 to reduce to £0 with tyre and alloy cover is an extra £14 per day!Excellent service and customer support.

6. Booked the A Class in advance and snagged it for £48 a day, really cheap considering the same car at other mainstream rental companies was 3 times that.

7. Customer service was fantastic throughout, never been dealt with in such a friendly and efficient manner at any other company in my life.

8. Update #Aya from customer service was super helpful in getting the issue sorted out for me.Prices are absurd.

9. The next day, I reached out again for a partial refund, but Virtuo dodged their responsibility by claiming I didn't contact themGreat experience, nice car to drive.

10. Despite booking an SUV with an infant car seat well in advance, they forgot to deliver the car seat on the day of my rental.

11. When I rated the rental 3 stars and explained the problem, there was no response.

1. Fix Virtuo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Virtuo: Restarting the app will resolve most errors.
2. Update the Virtuo App. Here is how:
   1. On Android goto PlayStore » Search for "Virtuo" » Open Virtuo: Hassle-free Car Rental » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Virtuo » click "UPDATE".
3. Clear Virtuo: Hassle-free Car Rental app cache: Clearing cached data will force your app to retrieve the latest data directly from Virtuo servers.
   1. On Android, goto Settings » Apps » Select "Virtuo: Hassle-free Car Rental" » click Storage » click "Clear Cache".
4. Check Virtuo app permissions. If any of these permissions required to use your device's features are disenabled, Virtuo might not work.
5. Uninstall and reinstall Virtuo. If nothing else has worked, completely uninstall Virtuo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Virtuo not working

2. Fix Virtuo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Virtuo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Virtuo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Virtuo may not be able to connect to the Internet when running in the background.