Published by Vimeo Inc on Feb 14, 2024

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Why should I report an Issue with Vimeo Create - Video Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vimeo Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vimeo Create Customer Insights

1. Trying to make a video out of the pictures I took everyday (IN ORDER!!) for a year and this app cannot achieve that.Their selection of music doesn't cater to all genre's.

2. Trying to make a video out of the pictures I took everyday (IN ORDER!!) for a year and this app cannot achieve that.Wow! This app is pretty damn good, I was impressed, its one of those gems.

3. Idk if the option is available after you make a video using their horrible selection or not, but why waste time creating something you may not be able to edit.

4. Super easy to make a slideshow of images/already processed video and add music though, which is what the app is intended for.

5. It's much more efficient than a mobile app.Title misleads: not a video editor for footage manipulation Video editor is an inaccurate title.

6. Besides that, the music selection, templates are great, the app is super user friendly, doesnt pressure you to get a premium membership and instead by using it the premium feature actually attract you.

7. Did one test video just to see the options on what i can do and it wont let you trim or edit the video.

8. I should be able use the particular song I had in mind to create my perfect video.

9. The finished video came out better than I expected, high quality look & sound.App was terrible for android.

10. That would've been something that should be known before spending time making the video.

11. Good for something quick to use.Makes video ok.

Steps to Troubleshoot & Fix Vimeo Create Issues

1. Fix Vimeo Create Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vimeo Create: Restarting the app will resolve most errors.
  2. Update the Vimeo Create App. Here is how:
    1. On Android goto PlayStore » Search for "Vimeo Create" » Open Vimeo Create - Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vimeo Create » click "UPDATE".
  3. Clear Vimeo Create - Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Vimeo Create servers.
    1. On Android, goto Settings » Apps » Select "Vimeo Create - Video Editor" » click Storage » click "Clear Cache".
  4. Check Vimeo Create app permissions. If any of these permissions required to use your device's features are disenabled, Vimeo Create might not work.
  5. Uninstall and reinstall Vimeo Create. If nothing else has worked, completely uninstall Vimeo Create then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vimeo Create not working


2. Fix Vimeo Create Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vimeo Create be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vimeo Create not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vimeo Create may not be able to connect to the Internet when running in the background.

Reported Issues

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