Published by BOX Video Downloader Dev Team

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Why should I report an Issue with BOX Movie Browser & Downloader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BOX Video Downloader Dev Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BOX Movie Browser & Downloader Customer Insights

1. Everything working good againI have to say , I've been through a lot of movie apps, and may be, if knowing nothing is perfect in this world, at least with this app, it solves the problematic frustration, for more than a few optionsto find something to watch... For an app to be free, to save on mostly fatty programing networks cable,etc... I Love it for what I want to watch!!! Thank You! BLESSINGS👆🙏👆👌Great selection and mostly a great experience.

2. The only flaw I've seen is the screen is real sensitive meaning u will wipe something off the phone during a movie and it will either change the volume, lighting or the place in the movie so be careful touching the screen but other than that, excellent!!! Will update if I find other issuesI like this app.

3. THANK YOU for stress-free watchingDeserves 4/5 stars but app immediately crashes, restarts and I lose all of my open tabs and current downloads if I try to play any downloaded/completed videos using the built-in video player.

4. And!There's an incentive to try Box video downloader: not only does it show minimal advertisement in its version, it even gives you the option of viewing 3 adds for 24 hours of premium service.More of an update since the Dev team responded.

5. Would recommend to friends.So far I love this app! It even let's u download movies on the app saving data on the phone but still allowing movies to be watch offline if need be.

6. If you choose to keep your videos hidden inside the app then the built-in video player is the ONLY option to view your downloads.

7. Aside from that, this is absolutely 💯🔥👌🙌 the best video Downloader on the market and I still recommend it but you MUST change the download location to a public folder.

8. I haven't viewed everything they offer but if anything can be deducted from there movie selection and viewing experience then everything should be as great....LOVE IT.

9. I shouldnt have to go through convoluted steps to be able to watch a video I download.

10. Like this app so much, I've deleted all the other movie apps from cell.

11. Downloads as multiple files in file manager, so you will need to watch from app.

Steps to Troubleshoot & Fix BOX Movie Browser & Downloader Issues

1. Fix BOX Movie Browser & Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BOX Movie Browser & Downloader: Restarting the app will resolve most errors.
  2. Update the BOX Movie Browser & Downloader App. Here is how:
    1. On Android goto PlayStore » Search for "BOX Movie Browser & Downloader" » Open BOX Movie Browser & Downloader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BOX Movie Browser & Downloader » click "UPDATE".
  3. Clear BOX Movie Browser & Downloader app cache: Clearing cached data will force your app to retrieve the latest data directly from BOX Movie Browser & Downloader servers.
    1. On Android, goto Settings » Apps » Select "BOX Movie Browser & Downloader" » click Storage » click "Clear Cache".
  4. Check BOX Movie Browser & Downloader app permissions. If any of these permissions required to use your device's features are disenabled, BOX Movie Browser & Downloader might not work.
  5. Uninstall and reinstall BOX Movie Browser & Downloader. If nothing else has worked, completely uninstall BOX Movie Browser & Downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BOX Movie Browser & Downloader not working


2. Fix BOX Movie Browser & Downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BOX Movie Browser & Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BOX Movie Browser & Downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BOX Movie Browser & Downloader may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I recently uninstalled the app and my downloaded videos stayed on my SD card but now I installed the app again but I can't access my videos please help me

    — by Joshua Kasozi 2 years ago

  • I recently uninstalled the app and my downloaded videos stayed on my SD card but now I installed the app again but I can't access my videos please help me

    — by Joshua Kasozi 2 years ago