Published by Michelin on Oct 23, 2024

Report an issue with ViaMichelin GPS, Maps, Traffic.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ViaMichelin GPS, Maps, Traffic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Michelin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ViaMichelin GPS, Maps, Traffic image 1 contact ViaMichelin GPS, Maps, Traffic image 2

About ViaMichelin GPS, Maps, Traffic

1. Not to mention GPS navigation and traffic information. - Calculate your route with a gasoline or electric vehicle and get the average cost of your trip. - Discover our points of interest along your route including MICHELIN selections: restaurants, hotels, and tourist sites. - Make the cost of your trip more precise by using various available options such as vehicle type, specifying the exact fuel price, avoiding tolls. - Organize your road trips by adding up to 15 stops to your itinerary. - Michelin maps lightened or historical, and 3D map in GPS navigation mode. - Map enriched with addresses from various MICHELIN selections - restaurants, hotels, tourist sites. - Possibility to find the nearest gas station or electric charging stations around you, ideal in the preparation phase of your electric car trip.

2. Route calculation (electric or classic, car, motorcycle, bicycle, on foot), points of interest with selections from the MICHELIN Guides for restaurants, hotels, and tourist sites as well as our maps enriched with Michelin selections and various services like gas stations with prices, parking and electric charging stations.

3. Present on the map in real-time, it allows you to identify potential traffic jams and the main reasons for slowdowns - roadworks, accidents, closed roads. - Combustion engine car and electric car GPS navigation system.

4. Create your account to enter your vehicle information and get a more precise calculation of the journey cost during your travels.

5. Regularly find new features to enrich your road experience with ViaMichelin.

ViaMichelin GPS, Maps, Traffic Customer Insights

1. A 7-hour trip from my location to Harrisburg is shown as 11 hours.Best maps ever, due to the shading for pitoresque roads.(If you are one for enjoying scenic drives.) Pity though, the cities are now named in French...for non French countries....weird?Great travel info and route planning Gives price of tolls Alternative routes Easy to use and adjust the route to suit the userNice route planning options, but sends spam notifications.

2. Picture sometime freezes, which is solved by changing screen view or restarting navigation.Very good and useful app to also navigate, extraordinary for planning! Many features and infos for planning trips.

3. Uninstalled within the half-hourA great new way to navigate! I would be even better if the time to travel on a route was accurate, even close.

4. I would like the price estimates for fuel to be clearer and to have a source mentioned, as they're very over the real ones.Each time I try to do anything on this app, it keeps asking me to sign in.

5. It needs some work in route suggestions, I had some bad experiences in areas with small roads.

6. I used Android Auto for Waze as alerts are missing on Michelin, used Michelin on phone screen.

7. So, I have to use the trip planner everytime to change the options in order to avoid miles and uk gallons etc.

8. After signing up, signing in another 3 times, it presented me with another page to fill in my address but this is another app that doesn't acknowledge the existence of Scotland and so could not enter my full address.

9. Very good for avoiding toll roads, better than Waze for this.

10. Cannot change language... counts gas in gallons!! Not worth the time.

11. And wasn't aware of closed roads.User experience is the worst.

Steps to Troubleshoot & Fix ViaMichelin GPS, Maps, Traffic Issues

1. Fix ViaMichelin GPS, Maps, Traffic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ViaMichelin GPS, Maps, Traffic: Restarting the app will resolve most errors.
  2. Update the ViaMichelin GPS, Maps, Traffic App. Here is how:
    1. On Android goto PlayStore » Search for "ViaMichelin GPS, Maps, Traffic" » Open ViaMichelin GPS, Maps, Traffic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ViaMichelin GPS, Maps, Traffic » click "UPDATE".
  3. Clear ViaMichelin GPS, Maps, Traffic app cache: Clearing cached data will force your app to retrieve the latest data directly from ViaMichelin GPS, Maps, Traffic servers.
    1. On Android, goto Settings » Apps » Select "ViaMichelin GPS, Maps, Traffic" » click Storage » click "Clear Cache".
  4. Check ViaMichelin GPS, Maps, Traffic app permissions. If any of these permissions required to use your device's features are disenabled, ViaMichelin GPS, Maps, Traffic might not work.
  5. Uninstall and reinstall ViaMichelin GPS, Maps, Traffic. If nothing else has worked, completely uninstall ViaMichelin GPS, Maps, Traffic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ViaMichelin GPS, Maps, Traffic not working


2. Fix ViaMichelin GPS, Maps, Traffic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ViaMichelin GPS, Maps, Traffic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ViaMichelin GPS, Maps, Traffic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ViaMichelin GPS, Maps, Traffic may not be able to connect to the Internet when running in the background.

Reported Issues