Contact WSB Traffic Customer Service

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1. Only works with iPhoneBefore the Android update a month or so ago, I would get real time traffic updates and ever since then, I don't receive any update at all.Literally just spams your phone with notifications.

2. No way to shut off except to close the app!! Meh! Uninstalling!!Uninstalled because it requires not only my location, but also mandates that I receive audio alerts!! If I'm sleeping & don't have to get up until 9AM, I don't care about what's going on at 2AM.

3. It does not recognize correct address locations for some addresses.How long does it take to update the app? The app isn't working like it used to or like it should.

4. Can't handle trying to master a new guidance app that doesn't work as well as prior app.Right out the gate the GUI is too busy! Can't simply save routes.

5. I will be back using Waze which no issue finding my work and home address.Loved it when it first came out.

6. I get traffic alerts long after I'm home and into the night...I installed this app today but not working on my Samsung Note 8.

7. The promise of this app is too free your hands and have the audio alerts for your route come over your car Bluetooth.

8. Yet I must agree to this intrusiveness to use the app? Please tell me I'm mistaken.You can't delete or change Saved Routes.

9. Never could get ANY audio alert to work.

10. When I want to see details of a traffic or road problem it won't open the description.

11. FIX IT if you want people to use it.Desperately needs a feature to only alert during certain hours.

1. Fix WSB Traffic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WSB Traffic: Restarting the app will resolve most errors.
2. Update the WSB Traffic App. Here is how:
   1. On Android goto PlayStore » Search for "WSB Traffic" » Open WSB Traffic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WSB Traffic » click "UPDATE".
3. Clear WSB Traffic app cache: Clearing cached data will force your app to retrieve the latest data directly from WSB Traffic servers.
   1. On Android, goto Settings » Apps » Select "WSB Traffic" » click Storage » click "Clear Cache".
4. Check WSB Traffic app permissions. If any of these permissions required to use your device's features are disenabled, WSB Traffic might not work.
5. Uninstall and reinstall WSB Traffic. If nothing else has worked, completely uninstall WSB Traffic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WSB Traffic not working

2. Fix WSB Traffic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WSB Traffic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WSB Traffic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WSB Traffic may not be able to connect to the Internet when running in the background.