Published by Variable, Inc on Oct 3, 2024

Report an issue with Jotun Colourpin.
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Why should I report an Issue with Jotun Colourpin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Variable, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Jotun Colourpin

1. Jotun Colourpin app with thousands of Jotun colours, exclusive and customer unique content turns the world into your colour book.

2. The Jotun Colourpin app connects to your Jotun Colourpin device to deliver a streamlined colour matching experience.

3. Simply scan a colour or any product or surface and match it to the closest Jotun colour.

4. Simply scan a surface to get the colour code for your next project.

5. It’s easy to discover your perfect paint colour.

6. Reliable colour references instead of using photos and images.

7. Build your personal colour library.

8. Simplifies colour decisions.

9. Build your own palettes and share with colleagues and friends.

10. Search through thousands of colours. No more guesswork.

11. Keep your favorite colours for future projects.

Jotun Colourpin Customer Insights

1. I miss the colour design app where you could add colours to photos to see how it would look in "real life".Where is your colour design app? It was an amazing app but I can't find it anymore on the app store.

2. Seems like it's only made for professional painters.

3. Missing it.Doesn't save, isn't helpful.

4. It was really helpful.

5. Please reupload it.

Steps to Troubleshoot & Fix Jotun Colourpin Issues

1. Fix Jotun Colourpin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jotun Colourpin: Restarting the app will resolve most errors.
  2. Update the Jotun Colourpin App. Here is how:
    1. On Android goto PlayStore » Search for "Jotun Colourpin" » Open Jotun Colourpin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jotun Colourpin » click "UPDATE".
  3. Clear Jotun Colourpin app cache: Clearing cached data will force your app to retrieve the latest data directly from Jotun Colourpin servers.
    1. On Android, goto Settings » Apps » Select "Jotun Colourpin" » click Storage » click "Clear Cache".
  4. Check Jotun Colourpin app permissions. If any of these permissions required to use your device's features are disenabled, Jotun Colourpin might not work.
  5. Uninstall and reinstall Jotun Colourpin. If nothing else has worked, completely uninstall Jotun Colourpin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jotun Colourpin not working


2. Fix Jotun Colourpin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jotun Colourpin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jotun Colourpin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jotun Colourpin may not be able to connect to the Internet when running in the background.

Reported Issues

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