Contact Caltrain Droid Customer Service

Why should I report an Issue with Caltrain Droid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Valencia Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Which days have unusual schedules are visible on the official website, so it should be simple enough to code to thatSuper convenient to look up Caltrain schedules between stations, as well as the reverse route, with fare predictions, but have to give a lower rating as its schedule was last updated in 2019! :(Used to be perfect, no bells and whistles.

2. Not all trains make all stops, and you need to compare this and the return trains' arrival times, so it would be nice to be able to pull up a view of the complete schedule pdf within the app.Caltrain schedules are changing frequently with the electrification project, and this app does not reflect that.

3. Minus one star because it doesn't show connections that overshoot / switch directions even though sometimes that's the best answer.I love that it works offline and doesn't have any unnecessary features, but it'd be nice if it also had Caltrain's "HOLIDAY" and "MODIFIED" schedules so it can still be accurate when the schedule is different.

4. Can't trust this app to catch the right train anymore.Super basic, doesn't show limited trains (only bb), fares, transfer info or train numbers.

5. In order for you to make this app better, i would suggest putting in the time table as an option with all the stops and all the hours togetherThis used to be a very useful app, but I just noticed tonight that it must be using an old schedule.

6. For instance if someone misses their stop and needs to find a good approaching station to disembark and wait for the train back.

7. The sign board on the platform listed a train at 10:49 PM, yet this app listed the last train at 10:30 PM.

8. 2) Occasionally I want to see the whole schedule with all the stops, like the paper version.

9. Perhaps other trains' schedules will differ more drastically.Simple, fast, and gets the job done.

10. I just check the schedule, from time to time.bad interface colors.

11. Also, the train I caught was scheduled for 10:29 PM rather than 10:30 like the app showed.

1. Fix Caltrain Droid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Caltrain Droid: Restarting the app will resolve most errors.
2. Update the Caltrain Droid App. Here is how:
   1. On Android goto PlayStore » Search for "Caltrain Droid" » Open Caltrain Droid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Caltrain Droid » click "UPDATE".
3. Clear Caltrain Droid app cache: Clearing cached data will force your app to retrieve the latest data directly from Caltrain Droid servers.
   1. On Android, goto Settings » Apps » Select "Caltrain Droid" » click Storage » click "Clear Cache".
4. Check Caltrain Droid app permissions. If any of these permissions required to use your device's features are disenabled, Caltrain Droid might not work.
5. Uninstall and reinstall Caltrain Droid. If nothing else has worked, completely uninstall Caltrain Droid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Caltrain Droid not working

2. Fix Caltrain Droid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Caltrain Droid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Caltrain Droid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Caltrain Droid may not be able to connect to the Internet when running in the background.