Contact vMEyePro Customer Service

Why should I report an Issue with vMEyePro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of meyetech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is a perfect companion for my dvr.Pan tilt zoom doesn't work but found all camerasSpyware out of China permission Device I'd and call information shouldn't be neededIt worked like a charm the 1st 2 days then the only thing it does now is "connecting" and/or "buffering".

2. Keep crashing on Android OneLately turn off all the timeAfter trial with 3 other dodgy apps, this one works as a charm on first installation & succesfully connect to all ip cameras.

3. I didn't know the app has ads which I find to be annoying.Worse than Qvis and that's bad was supposed to replace but glitch and HD pics terrible, was looking for replacement and researched this was meant to be it but nope sorry.

4. Didn't work initially (just said buffering), but worked after assigning a new IP address to my DVR.

5. Awesome! Thank you very much.Easy to set up for both internal and external ip addresses with mobile port.

6. Supports multiple screens in potrait and landscape.

7. Double tap function for moving between multiple and individual screens.

8. Roo.Worked fine but it seam it need update.

9. Tried many others could not connect on mobile network.

10. Option to choose between smooth and real time.

11. No ads when in landscape.

1. Fix vMEyePro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart vMEyePro: Restarting the app will resolve most errors.
2. Update the vMEyePro App. Here is how:
   1. On Android goto PlayStore » Search for "vMEyePro" » Open vMEyePro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for vMEyePro » click "UPDATE".
3. Clear vMEyePro app cache: Clearing cached data will force your app to retrieve the latest data directly from vMEyePro servers.
   1. On Android, goto Settings » Apps » Select "vMEyePro" » click Storage » click "Clear Cache".
4. Check vMEyePro app permissions. If any of these permissions required to use your device's features are disenabled, vMEyePro might not work.
5. Uninstall and reinstall vMEyePro. If nothing else has worked, completely uninstall vMEyePro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing vMEyePro not working

2. Fix vMEyePro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make vMEyePro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to vMEyePro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, vMEyePro may not be able to connect to the Internet when running in the background.