Contact ASee+ Customer Service

Why should I report an Issue with ASee+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of meyetech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This software allows users to view and control live video streams from cameras and video encoders.

2. Support more dvrs just like port is 37777 34567 34599 8000 8101 5800 ect.

3. Snapshot capability (while viewing live stream) to save to your local photo gallery.

4. No video going through 3rd party servers.

5. Direct stream connection.

6. Ability to change ip address or DDNS (don't include ) and port as desired for internal and remote users.

1. No good for me.Garbage, garbage !!!! GARBAGE I guess this says it all about the app.👎👎👎👎👎👎👎👎👎👎Very good app.This was a great app until the developer added ads for the paid version.

2. Only let's me view 3 cameras out of 4.work only in wifi connected,not in mobile net,Nice dvr very easy featuresJust kept telling me to add a device when I had already done so.

3. Though there was some issues connecting on and off, ultimately it still works fine after a day or 2 or after a few remap of the camera in the window.

4. Repeat for the other channels.Used to work fine, but since over month it has not worked despite reinstalling it.

5. Not worth waisting timeThe latest update today has resulted in this no longer working with my CCTV DVR.

6. ASee+, could you please help???Used to love this app but for some reason I'm always getting a message now that I've reached my max.

7. on the + (where your image window is for a camera.

8. settings (IP, port, userid, passwords) try the following: 1.

9. Connecting, buffering but nothing happens.

10. Had been using this app for YEARS.

11. But for the past 1 mth, it totally cannot connect.

1. Fix ASee+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ASee+: Restarting the app will resolve most errors.
2. Update the ASee+ App. Here is how:
   1. On Android goto PlayStore » Search for "ASee+" » Open ASee+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASee+ » click "UPDATE".
3. Clear ASee+ app cache: Clearing cached data will force your app to retrieve the latest data directly from ASee+ servers.
   1. On Android, goto Settings » Apps » Select "ASee+" » click Storage » click "Clear Cache".
4. Check ASee+ app permissions. If any of these permissions required to use your device's features are disenabled, ASee+ might not work.
5. Uninstall and reinstall ASee+. If nothing else has worked, completely uninstall ASee+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ASee+ not working

2. Fix ASee+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ASee+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ASee+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ASee+ may not be able to connect to the Internet when running in the background.