Contact Bank of America Private Bank Customer Service

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1. When you "create" by entering it twice, if you merely enter your old one, that it hadn't recognize after 10 or 15 tries; it miraculously works! Last few months it's gotten better but still has many menu issues.You can't login with this app.

2. Not sure what the problem is, but someone needs to work with the Samsung folks.appears to be a decoy of some sort by BofA.

3. not sure if this is the real app for bank of america.I downloaded the app but unfortunately it wouldn't take my password.

4. Then you are subjected to the ordeal of a 2-step verification by receiving a 6-digit code via text or email, then entering it to create a so-called new PW.

5. Works great on my Samsung Galaxy Note 9 phone and on my Samsung tablet.

6. Figure out what numbers of which month are where? Here, next page, last page, this click through, that click through you know? Just not as simple to use as a year ago.The app worked fine or me.

7. Uninstalled.Not sure why people are complaining because this application running Excellent on my Galaxy A53.

8. Thanks.every now and then it will not recognize your password and or user id locking your account.

9. I'm probably going to be fined for being over drawn, but I can't get to the physical bank because of handicap issues.

10. often will not recognize your username or password even if you re-enter it over and over.

11. The big problem was that it takes 220 MB of internal storage, with no ability to transfer to external storage.

1. Fix Bank of America Private Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bank of America Private Bank: Restarting the app will resolve most errors.
2. Update the Bank of America Private Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Bank of America Private Bank" » Open Bank of America Private Bank » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bank of America Private Bank » click "UPDATE".
3. Clear Bank of America Private Bank app cache: Clearing cached data will force your app to retrieve the latest data directly from Bank of America Private Bank servers.
   1. On Android, goto Settings » Apps » Select "Bank of America Private Bank" » click Storage » click "Clear Cache".
4. Check Bank of America Private Bank app permissions. If any of these permissions required to use your device's features are disenabled, Bank of America Private Bank might not work.
5. Uninstall and reinstall Bank of America Private Bank. If nothing else has worked, completely uninstall Bank of America Private Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bank of America Private Bank not working

2. Fix Bank of America Private Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bank of America Private Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bank of America Private Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bank of America Private Bank may not be able to connect to the Internet when running in the background.