Published by Uno Group on Aug 17, 2024

Report an issue with ReceiptJar.
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Why should I report an Issue with ReceiptJar - Turn your receipt?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Uno Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ReceiptJar - Turn your receipt image 1 contact ReceiptJar - Turn your receipt image 2

About ReceiptJar - Turn your receipt

1. ReceiptJar is a fun way to make money off receipts! 3) Earn ReceiptJar Points, Shakes and Monthly Draw’s for over 100,000 points!

ReceiptJar Customer Insights

1. ReceiptJar is easy to use, but not the most intuitive... I wish there was a way to scan all the linked accounts at once, rather than having to go through each one individually... And it would be great if we had more than a week to scan receipts.

2. You can only scan receipts that are 13 days or less, if it's day 14 it tells you the receipt too old.Pretty lackluster app, honestly.

3. Before that it used to work perfectly taking lots of pictures of receipts and earning gift cards.

4. I have 3 apps like this one, and receipt jar was always the fastest to process receipts, it was a matter of minutes.

5. But PLEASE add an option to turn off the flash by default! Myself, and I'm sure most people take a picture of their receipts in a well lit area.

6. The one thing I didn't like was that you had to force close the app after every physical receipt scanned, since the back button wouldn't work (only in that screen).

7. For the love of Pete! People are busy and have a life to live.I liked this app, it was simple and fast, until they changed the receipts that are accepted.

8. Just one thing I've been experiencing for a couple weeks, after submitting a receipt it just gets stuck at a screen and doesn't load.

9. You get a lot of "Suspicious Activity" and "Unreadable Image" messages for pretty straightforward receipt pictures.

10. The online receipt feature is a nightmare since you have to forward them manually and individually; they don't even accept purchases on Amazon which should be uncontroversial.

11. When I got a little heated because I had to contact them for every receipt, I said well maybe I'll just delete the app if I have to contact them everytime I make a purchase....Well they deleted my account.

Steps to Troubleshoot & Fix ReceiptJar Issues

1. Fix ReceiptJar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ReceiptJar: Restarting the app will resolve most errors.
  2. Update the ReceiptJar App. Here is how:
    1. On Android goto PlayStore » Search for "ReceiptJar" » Open ReceiptJar - Turn your receipt » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ReceiptJar » click "UPDATE".
  3. Clear ReceiptJar - Turn your receipt app cache: Clearing cached data will force your app to retrieve the latest data directly from ReceiptJar servers.
    1. On Android, goto Settings » Apps » Select "ReceiptJar - Turn your receipt" » click Storage » click "Clear Cache".
  4. Check ReceiptJar app permissions. If any of these permissions required to use your device's features are disenabled, ReceiptJar might not work.
  5. Uninstall and reinstall ReceiptJar. If nothing else has worked, completely uninstall ReceiptJar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ReceiptJar not working


2. Fix ReceiptJar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ReceiptJar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ReceiptJar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ReceiptJar may not be able to connect to the Internet when running in the background.

Reported Issues