Contact Pocket Crochet Customer Service

Why should I report an Issue with Pocket Crochet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RFSP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some of my favorite features include the ability to add my own notes; the option to change the color of the row line; the option to download directly from your Ravelry library; and (something I just found) the ability to add multiple files to a project, and use the same counter! Fantastic program! Thank you so much, and keep up the great work!!Really liking this app so far - I paid for the full version and it has a lot of features that other apps are missing.

2. Would love that the current project would move to the first spot so I don't need to scroll to find it every time I close the app out.I love this app so much! It helps me keep track of my patterns on my phone, it saves my progress when I open and close the app, it helps me count rows, and I can add notes to the patterns.

3. This has made crocheting so much more enjoyable! thank you!Fantastic app, does everything I need! Love that you can put the pdf for a pattern in it and store where you are in a document which on its own saves me so much time, not to mention the storing of yarn, hook size etc.

4. You can tell it was written by someone who crochets, it has everything you might need, highly recommended!Very cool app! I love being able to organize my crochet projects and have the patterns easily available.

5. I would love to see the ability to copy a previous project, since I make a lot of multiples - this would give 5 stars for sure.A fantastic app for keeping track of projects.

6. And a project duplicate button please!!! 🙏 I also suggest making blue theme available by default for accessibility reasons - a screen full of warm colors can be quite difficult to read.

7. So easy to input a project with all details you need, like someone has said you can tell it was developed by a crocheter! The only flaw is that when uploading a picture, I can't seem to fully open that picture again.

8. For my current project, for example, able to add my pattern pdf, it has an embedded row counter and a highlighter plus it keeps track of where i left off.

9. Intend on upgrading to paid version to show thanks for a fantastic tool.I wanted an app for writing my own patterns but this app doesn't allow that.

10. Love the ruler and how it remains open so I don't need to keep touching my screen.

11. I'd love to link project videos and/or play them in the app.

1. Fix Pocket Crochet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pocket Crochet: Restarting the app will resolve most errors.
2. Update the Pocket Crochet App. Here is how:
   1. On Android goto PlayStore » Search for "Pocket Crochet" » Open Pocket Crochet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pocket Crochet » click "UPDATE".
3. Clear Pocket Crochet app cache: Clearing cached data will force your app to retrieve the latest data directly from Pocket Crochet servers.
   1. On Android, goto Settings » Apps » Select "Pocket Crochet" » click Storage » click "Clear Cache".
4. Check Pocket Crochet app permissions. If any of these permissions required to use your device's features are disenabled, Pocket Crochet might not work.
5. Uninstall and reinstall Pocket Crochet. If nothing else has worked, completely uninstall Pocket Crochet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pocket Crochet not working

2. Fix Pocket Crochet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pocket Crochet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pocket Crochet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pocket Crochet may not be able to connect to the Internet when running in the background.