Published by Turning Point for God, Inc. on Aug 7, 2024

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Turning Point Ministries Customer Insights

1. Revelation 4 shows 1 result.O love turning point and this app has been good to great, except when I try to listen to the 30 day challenge recordings, it is spotty at best.

2. I listen to the radio shows but how do you listen to them in order? I would like to be able to start one and it go right on to the next one in order.I listen to Turning Point on my tablet every single morning.

3. I don't understand why in 2022 it is so difficult for developers to make a app that just works (eg YouTube just works)I've been using the app for years, but I'm REALLY disappointed with the latest update.

4. The time stamp for the audio is also not available, so you cannot note a spot to return to later.Very buggy app keeps telling me I need to subscribe then gives me an error saying I'm already subscribed, which I am (or was) and sticks on a rotating circle.

5. When I was able to listen to anything it was constantly stopping and freezing, also no longer able to go back a full month on radio broadcasts.

6. Since the update, it's very difficult to find the episode I'd like to listen to.

7. However, the option to listen to the radio broadcast is just awful.

8. Prior to last update, it kept crashing when on Listen/Radio probably due to the Add On constantly running in the background (What for? We're not looking at it anyway).

9. 😞I love the content and been blessed by listening for a couple of years already.

10. The new design, when it works, is very slow to load due to it's preloading requirement and less convenient to use unless you only want the first option they list.

11. I like listen while working, and since I move around a lot this is a problem.

Steps to Troubleshoot & Fix Turning Point Ministries Issues

1. Fix Turning Point Ministries Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Turning Point Ministries: Restarting the app will resolve most errors.
  2. Update the Turning Point Ministries App. Here is how:
    1. On Android goto PlayStore » Search for "Turning Point Ministries" » Open Turning Point Ministries » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Turning Point Ministries » click "UPDATE".
  3. Clear Turning Point Ministries app cache: Clearing cached data will force your app to retrieve the latest data directly from Turning Point Ministries servers.
    1. On Android, goto Settings » Apps » Select "Turning Point Ministries" » click Storage » click "Clear Cache".
  4. Check Turning Point Ministries app permissions. If any of these permissions required to use your device's features are disenabled, Turning Point Ministries might not work.
  5. Uninstall and reinstall Turning Point Ministries. If nothing else has worked, completely uninstall Turning Point Ministries then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Turning Point Ministries not working


2. Fix Turning Point Ministries Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Turning Point Ministries be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Turning Point Ministries not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Turning Point Ministries may not be able to connect to the Internet when running in the background.

Reported Issues

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