Published by Shane Brass

Report an issue with Unlock.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Unlock?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shane Brass to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Unlock image 1 contact Unlock image 2

About Unlock

1. Unlock is an authentication framework intended to replace the traditional password based approach.

2. Unlock only allows one app to be active at any time for a given account, so you can be sure that nobody else is responding to requests on your behalf.

3. If you lose your device, or are otherwise unable to access it, you can respond to requests through the Unlock website ( ).

4. It's not just a password keeper that masks the underlying problems associated with password based systems.

5. Once you have an account and the app, you'll be able to log in to any Unlock enabled website with the click of a button.

6. No more going to reset your password only to have it say your new password can't be the same as your old one. No more passwords.

7. It accomplishes this by using your smartphone in place of a password.

8. With Unlock, there are no passwords.

9. No more remembering twelve different passwords.

10. You can also unregister your phone from there, which will log you out of the app wherever your device is.

11. The goal is to make the Internet more secure and easier to use.

Unlock Customer Insights

1. When you are not in use of your mobile device you know that no disturbance or tempered.This is a very stupid app...dont wasted ur time.nothing can be use,just want to get a subcrb.It gives an error when trying to create an accountIt's not an app.

Steps to Troubleshoot & Fix Unlock Issues

1. Fix Unlock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Unlock: Restarting the app will resolve most errors.
  2. Update the Unlock App. Here is how:
    1. On Android goto PlayStore » Search for "Unlock" » Open Unlock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unlock » click "UPDATE".
  3. Clear Unlock app cache: Clearing cached data will force your app to retrieve the latest data directly from Unlock servers.
    1. On Android, goto Settings » Apps » Select "Unlock" » click Storage » click "Clear Cache".
  4. Check Unlock app permissions. If any of these permissions required to use your device's features are disenabled, Unlock might not work.
  5. Uninstall and reinstall Unlock. If nothing else has worked, completely uninstall Unlock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Unlock not working


2. Fix Unlock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Unlock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Unlock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Unlock may not be able to connect to the Internet when running in the background.

Reported Issues