Published by Univision Communications Inc. on Nov 20, 2023

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Why should I report an Issue with Univision Now: Live TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Univision Communications Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Univision Now Customer Insights

1. If you happen to stop watching half the way through an episode you have to fast forward to the place where you left off and guess what... every time you stop to check you get a commercial again! Horrible app!I do like this app, but I do have a big concern towards one thing.

2. $10.99 for limited content with multiple ads.This app absolutely sucks! I also have it on Roku with my DirecTV account and it not only glitches all the time, doesn't mark the episodes you've already seen, but also has too many commercials-- which a lot of the time is the same commercial back to back and over and over with every break.

3. I was hoping to find an app that would let me binge on all the novelas possible.I can deal with commercials but it's ridiculous having to watch a set if you need to rewind or fast forward.

4. For the premium price of $10.99/mos + tax, I figured it would be a similar app like Netflix or Hulu with no adds but nooo! I am constantly seeing ads! If this were a free or even a low priced app I'd understand but for 12$ a month?!? No way! Not worthy.

5. Its really annoying that overall I'm paying over 11 dollars a month to watch shows with ads.

6. Aside from that, instead of $10.99, I was charged $12.12 monthly for paying through PayPal (which I haven't experienced before using PayPal as payment in other apps/websites).

7. I am canceling, like I said it was better at sling app but Univision decide to charge them a lot more to them so they couldn't afford..There were some novelas I wanted to reminisce on from my childhood and Univision Now had them.

8. Every time you watch a show, the ads appear, and sometimes not one, but even two.

9. It freezes constantly and when I hit play again it takes me to a commercial every time and that can happen every 2-3 mimutes.

10. I wouldn't mind it so much if the ads were removed and if it wouldn't stop playing while watching so frequently because it has to dowload the video.

11. I only using it to watch the news but you can watch Telemundo news for free at YouTube.

Steps to Troubleshoot & Fix Univision Now Issues

1. Fix Univision Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Univision Now: Restarting the app will resolve most errors.
  2. Update the Univision Now App. Here is how:
    1. On Android goto PlayStore » Search for "Univision Now" » Open Univision Now: Live TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Univision Now » click "UPDATE".
  3. Clear Univision Now: Live TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Univision Now servers.
    1. On Android, goto Settings » Apps » Select "Univision Now: Live TV" » click Storage » click "Clear Cache".
  4. Check Univision Now app permissions. If any of these permissions required to use your device's features are disenabled, Univision Now might not work.
  5. Uninstall and reinstall Univision Now. If nothing else has worked, completely uninstall Univision Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Univision Now not working


2. Fix Univision Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Univision Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Univision Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Univision Now may not be able to connect to the Internet when running in the background.

Reported Issues