Published by Univision Communications Inc.

contact Univision Chicago Chat with our AI-based Univision Chicago Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Univision Chicago?



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Why chat with our AI Univision Chicago Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Univision Chicago.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It is easy to find information, new and others relevant topics to the community.Excellent...easy to use and helpfullyrealy bad the mayority of videos aren't able to watch them.Very good app, that keep us informed.great app in my language.Good information every day.great info.

2. works wellIt's great i do love it.If I missed news I find it later here.

3. It's really good emergencies are all ways poping! When something happens it also pops out!I love this app.

Steps to Troubleshoot & Fix Univision Chicago Issues

1. Fix Univision Chicago Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Univision Chicago: Restarting the app will resolve most errors.
  2. Update the Univision Chicago App. Here is how:
    1. On Android goto PlayStore » Search for "Univision Chicago" » Open Univision Chicago » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Univision Chicago » click "UPDATE".
  3. Clear Univision Chicago app cache: Clearing cached data will force your app to retrieve the latest data directly from Univision Chicago servers.
    1. On Android, goto Settings » Apps » Select "Univision Chicago" » click Storage » click "Clear Cache".
  4. Check Univision Chicago app permissions. If any of these permissions required to use your device's features are disenabled, Univision Chicago might not work.
  5. Uninstall and reinstall Univision Chicago. If nothing else has worked, completely uninstall Univision Chicago then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Univision Chicago not working


2. Fix Univision Chicago Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Univision Chicago be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Univision Chicago not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Univision Chicago may not be able to connect to the Internet when running in the background.

Reported Issues

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