Contact Ubuy Customer Service

Why should I report an Issue with Ubuy: International Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ubuy Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Online from Our Luxury International Shopping App. 🎧Electronic Items: Get top-quality electronic products such as laptops, headphones, etc. 👜Fashion & Jewelry: Be the style icon everywhere with an amazing collection of clothes and fashion accessories. 🩺Health & Household: Take care of your health and house with premium household products like vitamin supplements, sports nutrition, etc. 📱Cell Phone & Accessories (Mobiles): Ubuy has a huge collection of the latest mobiles and accessories from top brands such as Apple, Google, OnePlus, etc. 🚗Automotive: Ubuy has the best quality tools for automotive-like headlight assemblies, tail-light assemblies, body, GPS trackers, etc. 📠Office Products: Ease your work at the office with the office products we offer, like printers, printer ink, office fax machines, document cameras, etc. ⛹️Sports and Tools: Keep your body fit, fine and ready for an adventure with the amazing products in this category, like exercise ropes, fitness trackers, yoga mats, gym, and gloves. Etc. 🧴Beauty & Personal Care: Give a glow to your face and take care of your body with the amazing personal care products we offer like sunscreens, cleansers, moisturizers, shampoos, conditioners, etc. 🍽️Home & Kitchen: Give your home and kitchen the best look with products like kitchenware, cutlery, etc. 🧳Luggage & Travel Gear: Get top-quality trolley bags, bag accessories, etc.

2. Ubuy luxury shopping app has a wide range of premium quality products, thousands of categories and brands to satisfy your needs.

3. Ubuy has 7 exclusive stores all around the globe from where you can order premium quality products.

4. Ubuy: World’s leading shopping app for buying Premium, Unique & Luxury Products Online from all around the globe.

5. USA: Our USA store consists of products from premium USA brands unavailable in your country.

6. Having Ubuy is always a good choice, especially when looking for luxurious and premium branded products not sold locally.

7. UK: Get luxury products from Luxurious UK brands from our overseas shopping app with reliable shipping.

8. Hong Kong: Check out exclusive Hong Kong brands and their top-quality products.

9. China: Our store in China consists of products from authentic Chinese brands for you to choose from.

10. Korea: Check out our Korean store's best products, such as face washes, face sheet masks, skin care products, etc.

11. The Ubuy app is easy to use because of its efficient UI and wide range of products.

1. I have already purchased 3-4 products and they always arrived fast and in perfect condition.Its being 6 day's still doesn't received my money as refund there was error from app showing wrong shipping fee and i ordered and they they say glitch wrong update and says refunded my amount which i still didn't receive.The Ubuy experience is always good Great range, great prices, and great customer service.

2. The whole process from the time of the order to receiving the item and easy and the comunication and updates was good.Been shopping at Ubuy for years, no issues, fast delivery, GREAT customer service.

3. mostly I used Ubuy for many time to shopping... Thanks Ubuy making your customers happy with their products.The best place to buy everything at a discount.

4. They offer you the best, genuine and unique products with great quality, on time delivery service and 24 hours costomer support service.

5. the app didn't show this and was ready for the checkout and payment!.not sure if I can trust to purchase from them ,especially that most of their products are out of stock .strangeBecause they don't give an estimate of the custom charges, at first it seems cheaper but then at delivery you get to know of the high customs.

6. 2 stars just because my product was delivered on time.This is the second time I have placed an order through Ubuy.

7. I am very pleased with the product and I will continue to do business with Ubuy.Very happy, I received my item as expected.

8. I order few products which were not available in India and they were delivered on time.

9. So, if you are not finding your favourite products in India, must check those products on ubuy.

10. I think this is their strategy, to market products at a lower price compared to amazon etc, but in totality it costs more.

11. I ended up paying 2000 more for what first seemed as a 3000 discount compared to Amazon.

1. Fix Ubuy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ubuy: Restarting the app will resolve most errors.
2. Update the Ubuy App. Here is how:
   1. On Android goto PlayStore » Search for "Ubuy" » Open Ubuy: International Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ubuy » click "UPDATE".
3. Clear Ubuy: International Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Ubuy servers.
   1. On Android, goto Settings » Apps » Select "Ubuy: International Shopping" » click Storage » click "Clear Cache".
4. Check Ubuy app permissions. If any of these permissions required to use your device's features are disenabled, Ubuy might not work.
5. Uninstall and reinstall Ubuy. If nothing else has worked, completely uninstall Ubuy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ubuy not working

2. Fix Ubuy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ubuy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ubuy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ubuy may not be able to connect to the Internet when running in the background.