Published by TV5MONDE on Aug 1, 2024

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Why should I report an Issue with TV5MONDE: learn French?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TV5MONDE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TV5MONDE: learn French

1. Learn French from videos of TV5MONDE, the channel of the French-speaking world.

2. It’s simple, easy, and free.

3. The exercises are designed for beginners (A1) to advanced (B2). - You learn French while improving your knowledge in all kinds of fields. - Hundreds of videos to understand the world in French (reports, music videos, film clips, etc. - Each video has subtitles and a transcription in French. - You choose the videos on the topics that interest you: news, music, fashion, cooking, art, history, daily life... - You select the words and expressions you want to learn and the application facilitates revision and memorization. - The exercises are diverse so that you don’t get bored (multiple choice questions, crosswords, fill-in-the-blank texts, etc. - The course for beginners is translated into 9 languages: German, English, Arabic, Korean, Spanish, Japanese, Portuguese, Russian or Vietnamese. - Your results are saved and synchronised with the apprendre. tv5monde. com website. - Prepare for professional French diplomas (international relations, business) with exercises based on real professional life situations. - Practices for the tests and diplomas are carried out with France Éducation international and the Chamber of Commerce and Industry of Paris-Île-de-France. - Learn French with TV5MONDE online: apprendre. tv5monde.

TV5MONDE Customer Insights

1. Tests listening, spelling, reading, understanding, The only downside I can see is that you can't playback the audio at a slower pace.This app offers a seemless, user friendly experience of French crash course, for either the beginners or the advanced students.

2. When you tap on words it doesn't give you the meaning of the words nor does it say it out loud so that you know how to pronounce it...When you have some knowledge of the language and or are using for instance Duolingo this complements other learning tools that.

3. Thank you for such a great service for learning French.

4. Fabulous focus on all areas (oral, written comprehension and production).This is a useful app for learning vocabulary and grammar in context.

5. I definitely recommend to anyone learning French, especially if you're studying your own.One of my favorite apps for learning French.

6. I feel the content is more connected to the culture, feels less generic than DL so you'll be able to understand things more easily.I don't think this app is suitable for beginners as it overestimates what is people's level of understanding at A1 and A2.

7. You can learn actual french, not just memorize weirdly phrased translated sentences.

8. You learn French from real life and not textbook French.

9. Also, the "classes" are a little unorganized, which makes it difficult to know what to do when you enter the app.Love it! Much more interactive and in-depth with real world scenarios than I expected.

10. Merci!Very helpful with French listening practice.

11. The clips are short, but the exercises maximize them for learning.

Steps to Troubleshoot & Fix TV5MONDE Issues

1. Fix TV5MONDE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TV5MONDE: Restarting the app will resolve most errors.
  2. Update the TV5MONDE App. Here is how:
    1. On Android goto PlayStore » Search for "TV5MONDE" » Open TV5MONDE: learn French » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV5MONDE » click "UPDATE".
  3. Clear TV5MONDE: learn French app cache: Clearing cached data will force your app to retrieve the latest data directly from TV5MONDE servers.
    1. On Android, goto Settings » Apps » Select "TV5MONDE: learn French" » click Storage » click "Clear Cache".
  4. Check TV5MONDE app permissions. If any of these permissions required to use your device's features are disenabled, TV5MONDE might not work.
  5. Uninstall and reinstall TV5MONDE. If nothing else has worked, completely uninstall TV5MONDE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TV5MONDE not working


2. Fix TV5MONDE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TV5MONDE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TV5MONDE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TV5MONDE may not be able to connect to the Internet when running in the background.

Reported Issues

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