Contact MagellanTV Documentaries Customer Service

Why should I report an Issue with MagellanTV Documentaries?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MagellanTV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Absolute POS app.Absolutely love the content! The the layout is pretty decent as well...the only thing that I am not in live with about this app is the out dated video player...not being able to skip ahead or back 10 seconds at a time, oh I also wish you could close the app on your phone and still be able to listen to the content instead of completely cutting offThe documentaries Ive seen so far, are excellent, in depth, and It's nice to see a lot of them have reenactors involved which adds a layer of depth.

2. We also watched on our TV and the titles and images aren't shown so we have to either pick from app or look at every episode to see if that's something we want to watch.Great content.

3. Love the content, could watch all day, but the streaming sucks, it is always freezing or buffering, and it won't do picture in picture on my Android phone.

4. Image quality is superb, sound is great, and the selection of content vs price is a good deal.

5. It's incredibly annoying to try and slide around that tiny little bar on my Samsung Note 10 plus.Great content, if you can get the app to work.

6. I think it's easy to use with lots of great content and I hope to support later and hope the streaming gets a little better.

7. You guys have plenty to offer, but have real technical issues, which makes me loose faith in you guys being a quality streaming service.I like it because it's a lot like curiositystream but with its own stuff.

8. I may have to try on my other phone first, but when I emailed about this before, I never heard back.Not enough production info about the content.

9. Tons of great quality content.

10. An error msg pops up quite a bit that says "This video cannot be viewed because of technical error".I'm giving it five stars, because it's awesome.

11. App does not indicate shows have been "watched", so it's on me to remember where I left off? Now today, regardless of which show I click on, the app crashes and returns to Roku home sc.

1. Fix MagellanTV Documentaries Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MagellanTV Documentaries: Restarting the app will resolve most errors.
2. Update the MagellanTV Documentaries App. Here is how:
   1. On Android goto PlayStore » Search for "MagellanTV Documentaries" » Open MagellanTV Documentaries » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MagellanTV Documentaries » click "UPDATE".
3. Clear MagellanTV Documentaries app cache: Clearing cached data will force your app to retrieve the latest data directly from MagellanTV Documentaries servers.
   1. On Android, goto Settings » Apps » Select "MagellanTV Documentaries" » click Storage » click "Clear Cache".
4. Check MagellanTV Documentaries app permissions. If any of these permissions required to use your device's features are disenabled, MagellanTV Documentaries might not work.
5. Uninstall and reinstall MagellanTV Documentaries. If nothing else has worked, completely uninstall MagellanTV Documentaries then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MagellanTV Documentaries not working

2. Fix MagellanTV Documentaries Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MagellanTV Documentaries be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MagellanTV Documentaries not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MagellanTV Documentaries may not be able to connect to the Internet when running in the background.