Contact video0 Customer Service

Why should I report an Issue with video0?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of zhong.wifi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tempted to give it 5 stars given the cost of the camera.Took me a while, but if your struggling, whilst connecting, turn off mobile data so your phone is only talking to the WiFi of the device.

2. U definitely have to turn your data off and connect to it like a WiFi and then connect it to your home wifi it's crazy but it works.After fully charging my camera, I found the set up very easy.

3. The following is fact: Without a memory card in camera you can see live video from your phone but the connection is very slow.

4. Once that is done, you are then able to set it up so it works with the WiFi in your house and with your mobile data back on.Getting the cam to sync to the app is extremely difficult until ya find out to turn the phones cellular data off.

5. Unable to set new password as the default password isn't listed anywhere and cannot be changed without it.Why isn't there a zero? I've tried for hours to get this fully charged camera to connect.

6. needs phone restarting often and camera turns off without warning..even with it plugged into power source while running.. android.

7. After a while I did get the camera to connect to my WiFi and my mobile.

8. What a piece of excrement! They should be ashamed of themselves.Only good for live viewing and for manually setting video record or for taking a photo which saves direct to your mobile.

9. Motion alarm doesn't work...app and camera very poor.

10. With a memory card IN camera the unit makes a recording every 3 mins until card is full.

11. Switch device on, give it 1min to setup, look for video0 on the WiFi network then connect to it through the app.

1. Fix video0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart video0: Restarting the app will resolve most errors.
2. Update the video0 App. Here is how:
   1. On Android goto PlayStore » Search for "video0" » Open video0 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for video0 » click "UPDATE".
3. Clear video0 app cache: Clearing cached data will force your app to retrieve the latest data directly from video0 servers.
   1. On Android, goto Settings » Apps » Select "video0" » click Storage » click "Clear Cache".
4. Check video0 app permissions. If any of these permissions required to use your device's features are disenabled, video0 might not work.
5. Uninstall and reinstall video0. If nothing else has worked, completely uninstall video0 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing video0 not working

2. Fix video0 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make video0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to video0 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, video0 may not be able to connect to the Internet when running in the background.