Contact Video Cutter Customer Service

Why should I report an Issue with Video Cutter for Long Story?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tushar Pingale to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now I will be seeking a different app to use.Exactly what i needed, this app is so underrated, u can split the video into your desired time intervals at once, i mean just enter the time duration in seconds, and then it will split the video in one goTried the top 5 splitters, this was the best, uploads the whole video, split my 5 min video into parts at length of my choice with a share icon for each love that freedom, works great and smooth work flow, not frustrating like the rest, keep it like this.Very good editing.

2. 3 stars The fast splitting algorithm is the only thing that makes this better than the othersIt took 30 minutes to split and save a 2-monute video, and ... eventually it didn't even save in the end! It showed the app is not responding.

3. Another thing is when I split a long video it doesn't start to split from the beginning of the video but rather skips maby about 10 seconds.

4. Also when I play the videos on my phone after the split some of them end 2 seconds before it actually has to end, so if these 3 issues are fixed I would definitely rate it 5 star!The latest version of the app is broken on my device.

5. I like everything, besides the fact that when I enter the split amout for example to be 6:56 minutes, after the split some videos are 6:55 and some maby 6:57.

6. Sometimes I select a video that is larger than 30s but when I want to cut it I can't select 30 and there's numbers like 25, 24 and ...Wasn't able to cut any video, was getting this message: "Async command execution failed with rc=1".

7. Other than that it's all good.It doesn't show the final split even though it says it did it.

8. Sharing the entire split story is nearly impossible.

9. Although sometimes when I try to share, either it doesn't want to, or it goes black or it freezes.

10. Or sometimes the files show up one at a time at random on your phone or never show up at all.

11. Brilliant! 😄Very disappointed with the latest update.

1. Fix Video Cutter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Cutter: Restarting the app will resolve most errors.
2. Update the Video Cutter App. Here is how:
   1. On Android goto PlayStore » Search for "Video Cutter" » Open Video Cutter for Long Story » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Cutter » click "UPDATE".
3. Clear Video Cutter for Long Story app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Cutter servers.
   1. On Android, goto Settings » Apps » Select "Video Cutter for Long Story" » click Storage » click "Clear Cache".
4. Check Video Cutter app permissions. If any of these permissions required to use your device's features are disenabled, Video Cutter might not work.
5. Uninstall and reinstall Video Cutter. If nothing else has worked, completely uninstall Video Cutter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Cutter not working

2. Fix Video Cutter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Cutter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Cutter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Cutter may not be able to connect to the Internet when running in the background.