Contact Video Cutter & Merger Customer Service

Why should I report an Issue with Video Cutter & Merger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Codelife Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The developers should check this issue and handle the exception there to fix it.works great!! I would pay for no ads if option was included! I was able to cut out a middle part of my video and merge everything back together! thanks! other apps like this didn't work as well or as easily.I taken a video just now and oed this app to edit it but it shows all unwanted videos in WhatsApp and all other folder but not showing the required video.

2. It doesn't tell you a time-stamp of the video play LIKE EVERY OTHER VIDEO YOULL EVER SEE HAS which is odd, and so I have to guess am I cutting here or here and then make a copy or duplicate and then play the duplicate to see how close I am and delete duplicate and repeat.

3. some videos dnt open plz debug this and searching of videos is difficult..can it be possible to provide any one particular folder to search the videos by default.Nice cutting and merging app .Works faster.

4. I just want to suggest one thing , that in video cutting section please add feature like search from folder option.

5. I say second only bc Its functional, only without any time-stamp... Meaning idk if I'm needing to cut the video at 3 seconds or 6 seconds or 1 minute.

6. 1 star is accurate.Cutting and merging works fine except just one bug which appears while naming the merged files.

7. When cutting ofd the beginning there is no sound for the video.

8. If you fixed this it might be a good app.Absolutely second to worst video editor I've ever used.

9. I was looking for the ability to cut a video in half and keep both parts.

10. I had to get a rough 2 minute clip first and recut that because it wasn't that accurate but good result.It is really really amazing app.

11. Its only for cutting/ merging video.

1. Fix Video Cutter & Merger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Cutter & Merger: Restarting the app will resolve most errors.
2. Update the Video Cutter & Merger App. Here is how:
   1. On Android goto PlayStore » Search for "Video Cutter & Merger" » Open Video Cutter & Merger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Cutter & Merger » click "UPDATE".
3. Clear Video Cutter & Merger app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Cutter & Merger servers.
   1. On Android, goto Settings » Apps » Select "Video Cutter & Merger" » click Storage » click "Clear Cache".
4. Check Video Cutter & Merger app permissions. If any of these permissions required to use your device's features are disenabled, Video Cutter & Merger might not work.
5. Uninstall and reinstall Video Cutter & Merger. If nothing else has worked, completely uninstall Video Cutter & Merger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Cutter & Merger not working

2. Fix Video Cutter & Merger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Cutter & Merger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Cutter & Merger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Cutter & Merger may not be able to connect to the Internet when running in the background.