Published by TUI Nederland on Dec 13, 2024

Report an issue with TUI Vakantie, Hotel & Reisapp.
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Why should I report an Issue with TUI Vakantie, Hotel & Reisapp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TUI Nederland to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TUI Vakantie, Hotel & Reisapp image 1 contact TUI Vakantie, Hotel & Reisapp image 2

About TUI Vakantie, Hotel & Reisapp

1. Bovendien krijg je toegang tot ons volledige aanbod van Excursies & Activiteiten: van eilandhoppen tot wandeltochten door oude steden. - Blader door onze volledige collectie vakanties, hotels, goedkope vluchten en TUI Excursies & Activiteiten.

2. Blader door onze volledige collectie hotels en vluchten of bekijk de last minute aanbiedingen met behulp van onze reisplanner waarin heel veel bestemmingsinfo staat.

3. Bovendien hebben we een enorme collectie hotels voor jouw vakantie.

4. Met de TUI reisapp heb je zelf een vakantie-expert in handen waarmee je doet wat je wilt: van het boeken van vliegtickets, tot het bekijken van hotels, goedkope vluchten vergelijken, noem maar op.

5. Ten eerste zijn er TUI BLUE Adults Only hotels – deze hotels zijn alleen voor volwassenen en perfect om even te ontspannen.

6. Ze zijn beschikbaar voor de meeste van onze vluchten.

7. Nadat je jouw reis hebt geboekt en betaald, worden de tickets weergegeven in de app en ook naar je gemaild.

8. Verwacht daarnaast ook een groot aantal gezinsvriendelijke faciliteiten in de hotels binnen onze TUI BLUE-collectie.

9. Zodra je op jouw bestemming bent geland, kan je op zoek gaan naar waar jouw bus geparkeerd staat.

10. Tel de dagen af tot jouw vakantie met de holiday countdown – of deel het op jouw social media.

11. Selecteer jouw excursie uit de lijst met beschikbare data en tijden, en raadpleeg alle benodigde informatie.

TUI Vakantie, Hotel & Reisapp Customer Insights

1. Contacting the travel guides is near impossible ad one of the screens for contact doesn't load and the other doesn't save the entered info.Horrible app, it's not acceptable how slow it is (30 seconds to load the home page) and it's full of buggy features.

2. When planning a trip clicking on links to additional info will cause entered information to be lost, pressing back (either in the app or using the native Android buttons) will cause all entered information to be lost.

3. The holiday (Aruba) was wonderful, the TUI travel agent locally (Jenna) was also very helpful and delivered good service, but the app sucks!This is the most horrid travel app I have ever seen.

4. Up to 20 to 30 seconds to load a very basic pageContains a lot of useful things, but fails to deliver due to bad development and Tui having exceptionally bad service.

5. chat with TUI consultants is useful, but there is a lot of unnecessary stuff, so navigation is difficultThe app does not work properly at all, it continuesly fails, after online check-in and confirmation it still tells me I'm not checked in yet.

6. When clicking on my bookings you enter a roulette of ERROR or different results each time you load.

7. The idea is great though, but please hire some good engineers or give the ones you have time to fix this hot mess.Great idea, terrible execution.

8. When I want to communicate with the travel agent via the app, it is not possible, I have to directly send a text or call the travel agent.

9. Takes 30 seconds to a minute to load the home page.

10. Some of the screens give errors for connectivity issues when you have internet and other screens work.

11. A few highlights: - boarding passes can be downloaded and used offline, but this takes multiple tries, and then they are not accepted.

Steps to Troubleshoot & Fix TUI Vakantie, Hotel & Reisapp Issues

1. Fix TUI Vakantie, Hotel & Reisapp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TUI Vakantie, Hotel & Reisapp: Restarting the app will resolve most errors.
  2. Update the TUI Vakantie, Hotel & Reisapp App. Here is how:
    1. On Android goto PlayStore » Search for "TUI Vakantie, Hotel & Reisapp" » Open TUI Vakantie, Hotel & Reisapp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TUI Vakantie, Hotel & Reisapp » click "UPDATE".
  3. Clear TUI Vakantie, Hotel & Reisapp app cache: Clearing cached data will force your app to retrieve the latest data directly from TUI Vakantie, Hotel & Reisapp servers.
    1. On Android, goto Settings » Apps » Select "TUI Vakantie, Hotel & Reisapp" » click Storage » click "Clear Cache".
  4. Check TUI Vakantie, Hotel & Reisapp app permissions. If any of these permissions required to use your device's features are disenabled, TUI Vakantie, Hotel & Reisapp might not work.
  5. Uninstall and reinstall TUI Vakantie, Hotel & Reisapp. If nothing else has worked, completely uninstall TUI Vakantie, Hotel & Reisapp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TUI Vakantie, Hotel & Reisapp not working


2. Fix TUI Vakantie, Hotel & Reisapp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TUI Vakantie, Hotel & Reisapp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TUI Vakantie, Hotel & Reisapp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TUI Vakantie, Hotel & Reisapp may not be able to connect to the Internet when running in the background.

Reported Issues