Published by Trelleborg Sealing Solutions on Jun 26, 2024

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Why should I report an Issue with Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Trelleborg Sealing Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Converter

1. Trelleborg’s “Unit and Hardness Converter” helps you convert frequently used units and currencies in an efficient and convenient way.

2. Also, the app comes with a Hardness Converter based on ISO and ASTM Standards to convert between popular hardness scales for various material types. “Unit and Hardness Converter “is also available in German and Chinese locale.

Converter Customer Insights

1. Even after updating looking foeward to this gettig fixedWhen converting metres in to yards it displays the yard measurement as a decimal when yards are obviously feet which are obviously units of 12 & not 10 so instead of 2 metres converting to 6feet & 6 inches ,it is displayed as 6.56 feet so then you have to convert from a decimal in to imperialExcellent app.

2. Intuitive interface, proper conversions, never crashes, no ads.I've had Trelleborg since 2013 and use it often just changed phones to the Kyocera dura force pro 2 and now the app crashes on open hasmt worked once aince installing.

3. My new phone didn't have access to the app I'd paid for so I downloaded this one randomly; I'm so glad I did, it's excellent - even better than the one I'd paid for! Definitely recommend for everyone to have on their system for those times when you're faced with weird units!This is the best app for many conversions.

4. Very helpful in looking up conversions between different units.Great app.

5. Everything you want and need and more in a conversation app! Plus it's free with no ads.Incredibly helpful.

6. Accurate AND ad free? Can't go wrong here.Does not work on Nokia 7.

7. Been using it for serveral years.

8. Problem fixed after last app update, thanks.Very good.

9. I've used quite a few conversion apps over the years & even bought some.

10. Thanks for the great service you providePerfect in every way.

11. Think of this like a free gift from a supplier.

Steps to Troubleshoot & Fix Converter Issues

1. Fix Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Converter: Restarting the app will resolve most errors.
  2. Update the Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Converter" » Open Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Converter » click "UPDATE".
  3. Clear Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Converter servers.
    1. On Android, goto Settings » Apps » Select "Converter" » click Storage » click "Clear Cache".
  4. Check Converter app permissions. If any of these permissions required to use your device's features are disenabled, Converter might not work.
  5. Uninstall and reinstall Converter. If nothing else has worked, completely uninstall Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Converter not working


2. Fix Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Converter may not be able to connect to the Internet when running in the background.

Reported Issues