Published by TruthFinder

Report an issue with TruthFinder Background Check.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with TruthFinder Background Check?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TruthFinder to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TruthFinder Background Check Customer Insights

1. Very disappointed,my time is valuable,I don't like someone jacking my leg with good intentions but no hard results.lolUseless, using to look up phone numbers of suspicious calls, nothing, absolutely nothing except a message that says "This doesn’t happen often, but no results were found for your search." Or, "Oops, an unexpected error occured.

2. There has been numerous times that I search a number or email and get "no search results" I get frustrated with that....sometimes the phone number part won't work, it's just a white screen...eventually it will but it sucks waiting....some information is not accurate.

3. Well orchestrated good prompts,everything concise,keeps it suspenseful.Then once you go through all the questions which can take up a lot of time,they ask you to do a trial run,for one month,for just under 30$! Information that was supposedly free at first,now costs,& available to the public at any county or city,office as public record,string you along for a good ride though.

4. The email and phone number provided havent been used in 10+years and it also showed an email I've never used before.

5. It used to let me use it for free then it stopped so I got the unlimited version and canceled it because I yet again had to pay even more for phone numbers and then again for full reports.

6. I've been very disappointed a lit though too.....I kept hearing such great things about it and that it's the best app/site to find stuff out on people.

7. There are other services out there that seem more expensive but they include everything where this one makes it look affordable and then they keep charging you and unlimited has a set amount.I've enjoyed this app for the most part.

8. The other search is missing information and one search didn't pull up that person.

9. A small "taste" of info but anything of USA requires you to create an "account" and then ("wait for it!") Send them some rather spendy (for basic "data") MONEY! I'll pass.

10. Otherwise so far so good.Good tool when it works, but the reports won't always open.

11. Could be my phone but haven't had these issues with other apps in the past.

Steps to Troubleshoot & Fix TruthFinder Background Check Issues

1. Fix TruthFinder Background Check Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TruthFinder Background Check: Restarting the app will resolve most errors.
  2. Update the TruthFinder Background Check App. Here is how:
    1. On Android goto PlayStore » Search for "TruthFinder Background Check" » Open TruthFinder Background Check » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TruthFinder Background Check » click "UPDATE".
  3. Clear TruthFinder Background Check app cache: Clearing cached data will force your app to retrieve the latest data directly from TruthFinder Background Check servers.
    1. On Android, goto Settings » Apps » Select "TruthFinder Background Check" » click Storage » click "Clear Cache".
  4. Check TruthFinder Background Check app permissions. If any of these permissions required to use your device's features are disenabled, TruthFinder Background Check might not work.
  5. Uninstall and reinstall TruthFinder Background Check. If nothing else has worked, completely uninstall TruthFinder Background Check then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TruthFinder Background Check not working


2. Fix TruthFinder Background Check Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TruthFinder Background Check be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TruthFinder Background Check not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TruthFinder Background Check may not be able to connect to the Internet when running in the background.

Reported Issues