Contact Quick Video Recorder Customer Service

Why should I report an Issue with Quick Video Recorder - Background Video Recorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kimcy929 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My suggestion is for everyone to use this app and simply be aware of the items mentioned above.App works great, it can use the default camera (wide angle camera on my device doesn't work with this app) and record with the screen locked, when you are watching videos, browsing the internet, or doing anything that doesn't use the microphone or camera... As long as you aren't counting on the dash-cam option to work when recording for extended periods.

2. I like the simplicity of this app and I want it to work.Works great with my Samsung A10 E, but it does fail to run from time to time on two older Android devices requiring to open the interface, change settings, and try recording within the interface.

3. What's the point if I cannot have audio.Thanks for the response! Before you mentioned turning on the beta version, i found that turning off the sound recording allowed me to take video without being shut down.

4. I am a free user and may purchase in the near future! It records in the background, continuously for hours which is what I need it for! EDIT: One other problem I have is my phones will auto switch the storage directory from my SD card to INTERNAL and Ill have to switch it back using the Tracker Control Method.5 stars when it's working.

5. I used the wide angle lens most often, and I have tried the new Make Shortcut feature, but it just doesn't work regardless of which camera setting I use(2,3, etc).

6. So frustrating.The first couple recordings (even while phone locked) seem fine (only tried short videos less than a minute).

7. For some reason, on my device, when using the dash-cam mode to make repeating recordings, rather than delete old recordings, it just stops.Video stops recording before I tell it to.

8. I know quite a few others have the same complaint, hopefully it'll get sorted out soon.At first I really liked this app, but once it recorded more than 20 minutes or so it would not work and I was not able to retrieve the video.

9. It seems when I need to record something important, that's when it decides to stop recording on it own at 46 mins.

10. Also handy when you are going into a sketchy situation you might need to record or while driving I can't get the photo feature to work, but I don't need it.

11. One other thing to consider; when the hide from gallery and system setting is activated, i am still able to see the videos from my messaging app.

1. Fix Quick Video Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Quick Video Recorder: Restarting the app will resolve most errors.
2. Update the Quick Video Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Quick Video Recorder" » Open Quick Video Recorder - Background Video Recorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quick Video Recorder » click "UPDATE".
3. Clear Quick Video Recorder - Background Video Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Quick Video Recorder servers.
   1. On Android, goto Settings » Apps » Select "Quick Video Recorder - Background Video Recorder" » click Storage » click "Clear Cache".
4. Check Quick Video Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Quick Video Recorder might not work.
5. Uninstall and reinstall Quick Video Recorder. If nothing else has worked, completely uninstall Quick Video Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Quick Video Recorder not working

2. Fix Quick Video Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Quick Video Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Quick Video Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Quick Video Recorder may not be able to connect to the Internet when running in the background.