Published by trivago on Nov 7, 2024

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Why should I report an Issue with trivago: Compare hotel prices?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of trivago to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About trivago: Compare hotel prices

1. With trivago, you don’t just search for hotel offers in your dream vacation destinations, you also get to compare prices from the major booking sites like Expedia, Hotels. com, Accor, ZenHotels, Booking. com, Trip. com, Priceline, TravelUp, Orbitz, HotelTonight, and more.

2. The trivago app is the easy way to search and compare hotel prices from your favorite booking sites so you can find a hotel or accommodation in the location you want, with the amenities you need, and for a deal you’ll feel amazing about.

3. Along with always-updating price information, the trivago app aggregates guest ratings from major booking sites to give you the best understanding of real-world experiences at each hotel.

4. When you feel like booking your trip, you can compare chosen hotels side-by-side to see how they match up before making your decision, so can always be confident you got the right stay at the right price.

5. Whether your dream hotel is pet-friendly, has late-checkout, offers free cancellation, or includes a breakfast buffet, the trivago app makes it easy to save your favorite stays.

6. Now you can sign up for price drop alerts on the trivago app to stay on top of price changes for your favorite hotels.

7. No matter what type of traveler you are, or what type of budget you have, the trivago app makes your hotel search simpler than ever.

8. The trivago app features deals on hotels that you can only access on your mobile device — something all you deal-hunters out there won’t want to miss out on.

9. Find rooms at boutique hotels, luxury hotels, airport hotels, hostels, bed and breakfasts, lodges, vacation rentals, resorts, and everything in between with one simple search.

10. With over 5 million hotels and other accommodations to choose from worldwide, finding the right stay at the right price doesn’t get much easier than this.

11. With over over 5 million properties in more than 190 countries, you can find the perfect stay for every trip on the trivago app.

trivago Customer Insights

1. The only thing is, when I try to read all the reviews for hotels, most of them are totally ****blocked by a big window (on my kindle fire/ android tablet)****.this app is okay if you're "comparing" price for hotels but i recommend you guys to NOT book through the apps, made a reservation in agoda and right after i payed everything, i got kicked out of the apps and when i logged in to agoda apps there's nothing under upcoming booking either...Affordable and easy to navigate the app.

2. Love the app and its diversity to price and list to different countries Great job ⭐⭐⭐⭐⭐I know super 8 motel is the best price on deals.so people from out of town needs to go to super 8 and enjoy itFantastic app with all the perks you could basically want when it comes to booking a really nice stay when you're away from home! Thanks so much Trivago!😃Really can't find any use for this app.

3. Plus there is no translate option into English for property descriptions and reviews written in other languages!I was trying to book the hotel which was on deal but the payment was showing double just like a click bait.

4. The problem is this app/website isn't programmed to multiply that fee if you're booking more than 1 room, so for my 11 night stay booking 2 rooms, the total price was off by over $400 due to this.

5. It's way too slow and just doesn't provide the detailed info (or settable search criteria) I'm accustomed to getting from Booking or Agoda direct.

6. It happened to me AS I was flying there.The main issue I have is inaccurate pricing, which is really bad if you're looking for a grand total when booking.

7. For example before booking hotel XYZ always check XYZ customer website for deals.

8. The last 5 hotels I tried to book I was able to find a better deal elsewhere.

9. Vegas has resort fees for all hotels, which is listed as fees due at property on this app/website.

10. It loads results and pages faster than other travel apps.

11. My worst experience was I booked a place that was a great deal.

Steps to Troubleshoot & Fix trivago Issues

1. Fix trivago Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart trivago: Restarting the app will resolve most errors.
  2. Update the trivago App. Here is how:
    1. On Android goto PlayStore » Search for "trivago" » Open trivago: Compare hotel prices » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for trivago » click "UPDATE".
  3. Clear trivago: Compare hotel prices app cache: Clearing cached data will force your app to retrieve the latest data directly from trivago servers.
    1. On Android, goto Settings » Apps » Select "trivago: Compare hotel prices" » click Storage » click "Clear Cache".
  4. Check trivago app permissions. If any of these permissions required to use your device's features are disenabled, trivago might not work.
  5. Uninstall and reinstall trivago. If nothing else has worked, completely uninstall trivago then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing trivago not working


2. Fix trivago Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make trivago be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to trivago not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, trivago may not be able to connect to the Internet when running in the background.

Reported Issues