Contact GNSS Status Customer Service

Why should I report an Issue with GNSS Status?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Trimble Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. GNSS Status is a software utility that allows the configuration of Trimble R1, R2 and PG200 GNSS receivers, as well as providing GNSS status information to the user.

1. I have been told for the last year that Android's require GNSS Status to hold the mock-location values because Terraflex can't do it.Any time I type Status it crush down and disconnect my Trimble R1.

2. Doesn't disclose that it requires other components to work and then tries to push you into downloading them.GNSS Status app keeps losing bluetooth when I open the Collector for ArcGIS app.

3. These two apps account for the majority of my battery drainage while my partner with an iPhone 7+ does not need these apps and ended the day with over 45% battery remaining (after my phone died).

4. Not sure how I feel about it.Great toolTrashexcellentLook at the "What's new": Now requires a separate update of GNSS Direct.

5. When starting the GNSS Status app today it notified me that this GNSS Direct was required to run GNSS Status.

6. (For example altitude 2.6 km), the release notes thus are not true, this app is wrong way, better to use previous version, could you put it back for download?App stopped working with Survey123.

7. What is going on Trimble? This is the 2nd time your "updates" have crippled my work flow.

8. Really? So now I have two extra apps that are sucking battery just so I can use Terraflex.

9. (I use a GS6 in airplane mode with all other apps stopped).

10. Before this crushing I noticed, it shows altitude rounded to kilometers being more then 1000m asl.

11. Now I get a whopping 4 hours of survey time when I used to go 10-14 hours.

1. Fix GNSS Status Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GNSS Status: Restarting the app will resolve most errors.
2. Update the GNSS Status App. Here is how:
   1. On Android goto PlayStore » Search for "GNSS Status" » Open GNSS Status » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GNSS Status » click "UPDATE".
3. Clear GNSS Status app cache: Clearing cached data will force your app to retrieve the latest data directly from GNSS Status servers.
   1. On Android, goto Settings » Apps » Select "GNSS Status" » click Storage » click "Clear Cache".
4. Check GNSS Status app permissions. If any of these permissions required to use your device's features are disenabled, GNSS Status might not work.
5. Uninstall and reinstall GNSS Status. If nothing else has worked, completely uninstall GNSS Status then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GNSS Status not working

2. Fix GNSS Status Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GNSS Status be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GNSS Status not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GNSS Status may not be able to connect to the Internet when running in the background.