Published by Traversient Inc on Sep 18, 2024

Report an issue with picTrove.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with picTrove?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Traversient Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact picTrove image 1 contact picTrove image 2

picTrove Customer Insights

1. This is only happening on the bing results.It still needs a wide range of options: option to keep search history, better search box (not to type again every search), options to show results (like horizontal view or squared), premium version with no ads.

2. A great image browsing/searching experience.I've been using it for an hour now, and it's awesome! I own an appraisal company and spend an obscene amount of time searching all the search engines for photos I need to build evidence of comparable current fair market value.

3. Used to bring in a wide selection of photos, now mostly repetitive in serches.I am trying to save a wallpaper to my phone and it wants permission but when it takes me to the permission settings there's no allow permission for storage so I can't save imagesI started with an app called Image Search.

4. Really, the only way you can improve this app would be allowing the user to add their own search locations.Typed in daffodils and seven search engines including Bing turned up with No Results.

5. Type image to search for and it pulls up all images from various sites including Flickr, Instagram, pinterest, Bing and Google plus more.

6. For some reason the safe search function on the bing results is gone (used to be there).

7. Why this isn't an editors choice for image search is beyond me because this blows the others away while functioning flawlessly on my deviceThis is the best picture search app I know of.

8. While PicTrove doesn't have the same sorting options, it does search in more places, have more sizes, and is much more reliable.

9. The app used to insert video commercials after viewing a select number of images, which is no longer the case, thus this review update.

10. Best photo search engine I've ever used.

11. Now after an update I thought my tablet had become infected with some virus....turns out it's ads which take over and are difficult to get rid of.......update. Some ads are now impossible to remove.

Steps to Troubleshoot & Fix picTrove Issues

1. Fix picTrove Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart picTrove: Restarting the app will resolve most errors.
  2. Update the picTrove App. Here is how:
    1. On Android goto PlayStore » Search for "picTrove" » Open picTrove » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for picTrove » click "UPDATE".
  3. Clear picTrove app cache: Clearing cached data will force your app to retrieve the latest data directly from picTrove servers.
    1. On Android, goto Settings » Apps » Select "picTrove" » click Storage » click "Clear Cache".
  4. Check picTrove app permissions. If any of these permissions required to use your device's features are disenabled, picTrove might not work.
  5. Uninstall and reinstall picTrove. If nothing else has worked, completely uninstall picTrove then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing picTrove not working


2. Fix picTrove Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make picTrove be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to picTrove not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, picTrove may not be able to connect to the Internet when running in the background.

Reported Issues