Published by Travelocity.com on Jan 10, 2024

Report an issue with Travelocity Hotels & Flights.
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Why should I report an Issue with Travelocity Hotels & Flights?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Travelocity.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Travelocity Hotels & Flights

1. Because flexibility matters. - Last minute hotel bookings welcome & free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Securely store your payment details for faster, easier, and safe bookings. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. - Share your travel plans with friends and family via Travelocity's itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. - Sign in through Facebook, and use the same account across all devices. - Use the booking tracker to see your past, current and future bookings, even when you’re offline.

2. Subject to the restrictions set out in these terms and conditions, the 10% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Travelocity app by March 31, 2023, for 1 or more nights for travel by September 30, 2023.

3. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer.

4. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made.

5. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking.

6. Usual booking terms and conditions apply (see ) and all bookings are subject to availability.

7. Qualifying bookings instantly receive 10% off at check-out through the use of the promotion code.

8. Travelocity reserves the right to change or limit the promotion in its sole discretion.

9. Travelocity gets you to your next destination cheaper than other apps thanks to the Travelocity Price Guarantee.

10. After the booking, this promo code will not be able to be used again, even if the booking is cancelled.

11. Exclusions may apply and most major hotel chains are excluded.

Travelocity Hotels & Flights Customer Insights

1. With wat more mile perks.Be aware that if you need to make changes to your flight, the app gives you wrong information!! It will get a price(or credit) for the change but then you have to call customer service only to findd out its a different amount! What's the point of the app info then?? You can't do the change on your own and the price isn't even the same! After over 10 years of using Travelocity, I'm out!Virtual agent is a useless feature.

2. No matter what help button you press it doesn't allow you to access anything but the useless virtual agent feature.After years of using your service, I am DONE! The airlines you booked me with have zero cancelation fees at this time.

3. I tried the Travelocity app and the app just goes to the same web page.Current trips are super convenient to keep track of but lord help you if you want to view anything past ( like to rebook at a place you enjoyed or to check dates or something) it is IMPOSSIBLE! I know it is there because I found it once but despite my best efforts, I can't find it again.

4. It would be really handy if it was just a choice under "trips".Not only did they raise the price of the airline tickets at the last minute when I clicked buy, but then after I committed, the price went down like $100! Then, we booked a hotel through them that requires a credit card, not a debit or cash, upon check in.

5. Plus after you pay, there is no itemized list detailing what you paid for which item.BEWARE The Travelocity app changes the desired reservation date to the next week if you try to reserve a hotel for same-day check-in.

6. I'll continue using my Hotwire which well designed and they interact with you and the hotel and the flight or car rental on request.

7. It is nearly impossible to connect with a human and when you do they claim to be powerless to help you.Subnormal app It doesn't store the price you were quoted of your trips.

8. I got tired of trying to time flight, hotel and rental car for a trip.I gotta say it worked perfectly.

9. I should have a full refund!!! Crooks!!This will be my first and last time booking with Travelocity.

10. But when I go to cancel, within minutes of booking that is, you withhold over $60 from the refund! You word it like it's the airline, but when they answer they say it's you, and refer me back to Travelocity.

11. Picked my dates, added my hotel and rental car and 6 weeks after booking we got to go.

Steps to Troubleshoot & Fix Travelocity Hotels & Flights Issues

1. Fix Travelocity Hotels & Flights Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Travelocity Hotels & Flights: Restarting the app will resolve most errors.
  2. Update the Travelocity Hotels & Flights App. Here is how:
    1. On Android goto PlayStore » Search for "Travelocity Hotels & Flights" » Open Travelocity Hotels & Flights » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Travelocity Hotels & Flights » click "UPDATE".
  3. Clear Travelocity Hotels & Flights app cache: Clearing cached data will force your app to retrieve the latest data directly from Travelocity Hotels & Flights servers.
    1. On Android, goto Settings » Apps » Select "Travelocity Hotels & Flights" » click Storage » click "Clear Cache".
  4. Check Travelocity Hotels & Flights app permissions. If any of these permissions required to use your device's features are disenabled, Travelocity Hotels & Flights might not work.
  5. Uninstall and reinstall Travelocity Hotels & Flights. If nothing else has worked, completely uninstall Travelocity Hotels & Flights then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Travelocity Hotels & Flights not working


2. Fix Travelocity Hotels & Flights Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Travelocity Hotels & Flights be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Travelocity Hotels & Flights not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Travelocity Hotels & Flights may not be able to connect to the Internet when running in the background.

Reported Issues