Contact PalmPay - Transfers, Bills

Published by Palmpay

Updated: Feb 16, 2023

Other How-Tos: Cancel Subscription | Delete Account/App | Troubleshoot

Report an issue with PalmPay.

Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with PalmPay - Transfers, Bills?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Palmpay to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

PalmPay - Transfers, Bills Features and Description

An intuitive digital wallet with account opening, money transfer and bill payments in one. Earn as you spend. A digital wallet is like a digitised version of your personal wallet, but is easier to use and more feature-rich. It enables you to transact flexibly at home for most daily scenarios, like recharging airtime and data, etc. This way, you don’t need to carry cash around to make and receive payments. With the PalmPay app, you can access most financial services smoothly with a few clicks. If you want to make your life easier, and cut down living expenses, then you’ll surely need it. Here’s what you can get from the PalmPay app: Open An Account for Free 1.With only a phone number needed, you get to access financial services easily and smoothly. Transfer money 1.Unlimited free money transfers to any bank or financial institution for the first month 2.Zero charges for all money transfers every Tuesday Pay bills 1.Recharge airtime and data with up to 100% cashback and 100MB data bonus 2.Pay for water, electricity, TV, trips and other 20+ scenarios at home 3.Pay 500+ billers and service providers with a few fingertips How Do We Keep Your Money Secure? 1.As a NDPR-compliant, CBN-licensed, and PCI DSS certified Mobile Money Operator, we strictly follow GDPR standards for data handling. 2.We adopt multi-layer money protection measures, including passwords, PINs, facial identity, fingerprint, and OTP/SMS verification, etc. 3.We offer round-the-clock customer support to help you troubleshoot 24/7. 4.Fraud screening and real-time risk monitoring are put in place, integrated with law enforcement databases. Contact Us We’re always excited to hear from you. For any feedback, questions or concerns, reach us via: 1.Helpline: 018886888 2.Email: [email protected] 3.Website: www.palmpay.com To know more, find us on Facebook, Twitter, Instagram, Telegram. Get your digital wallet now on PalmPay. Pay and transfer on the go！

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Troubleshoot and Solve Common PalmPay Issues

How to Fix PalmPay Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with PalmPay, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

Check if PalmPay is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter PalmPay user reports here >>. If other users are reporting that PalmPay is down, you'll need to wait until PalmPay itself fixes the issue.

Clear PalmPay app cache: Clearing cached data will force.....

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

Referal problem.i refer so may peoples on palmpay but when i withdraw my reward your system is blocking the reward. This is my number 07081903000Aliyu acid

— by Aliyu yusuf 7 months ago

Please delete my palmpay account and my number please

— by Emmanuel Maikasuwa 8 months ago

please delete my palmpay mobile number from the palmpay account please and delete my palmpay account I don't want to use it again please

— by Emmanuel Maikasuwa 8 months ago

Why can't I make transfer on my account

— by Ebiowei 8 months ago

Please I'm reporting a case of fraud pulled on me using your app.
On the 9th of July 2022 a certain Richmond Dominic fraudulently made me transfer a sum of 40000 from my Zenith bank account to his Palmpay account. I'll paste the necessary details below

Richmond Dominic's palmpay number: 0807 570 0084
My Zenith account number: 2523410162
My Zenith account name: Edidiong Obionkan Odiong
I have sent lots of mails to your emails containing screenshots of our Interactions and evidences of my payment

Thank you as I know justice will be served

— by Edidiong Odiong 8 months ago

Hi,my name is Yusuf Sulaiman Adeyinka
I am here to make some complaint about your app I want to make loan from your company but I am unable to borrow it besides,I have been called by a number from your company that I am eligible to borrow .my account number is 8165017326

— by Yusuf Sulaiman 9 months ago

I requested on my OK card but couldn’t make repayment on time but after I repay my debt all I discovered saying frozen and I had seek for help several time yet not resolve, help me out with this

— by Odubanwo Jumoke 9 months ago

I sent money to someone this morning and the money has been processing since morning but I have been debited
But the person didn’t receive any alert

— by Funmilayo 9 months ago

I don't understand what's happening on my phone, is like someone used my phone to take a loan from palm pay, please what should I do to remove that from my phone screen

— by Emmanuel Emeka 9 months ago

the account has not been deleted

— by Onyia Kingsley 10 months ago

Delete my palmpay account

— by Onyia Kingsley 10 months ago

I would like to deactivate auto renew ok card on palmpay

— by Emmanuel 10 months ago

My phone infinx x688c with the palmpay account of 08026318483 was stolen. Can you help me block the phone and also track the phone for me.

— by Ekeminiabasi Okon Atting 10 months ago

Hello sir hello ma,
The staff of yours named EMUMWEN GREGORY OSARENKHOE WITH ACCOUNT NUMBER 8106163964 PALMPAY BANK ... UNAUTHORIZEDLY TRANSFER A SOME OF 54,000 (FIFTY FOUR THOUSAND NAIRA) FROM MY BANK ACCOUNT 0125355947 GTB EYEBIOKIN ABIMBOLA, ON THE 22ND OF APRIL. TIME 14:35:40PM AND 19:26:58PM

REFUND MY MONEY OR I'M REPORTING BOTH YOUR COMPANY AND YOUE STAFF TO ICCPC AND ALL ANTI-CORRUPT PRACTISES ORGANISATION IN BOTH NIGERIA AND ABROAD AND WILL SUE YOUR COMPANY FOR ILLEGAL USE OF CLIENTELE INFORMATION AND BREACH OF TRUST AND OPERATION. PLEASE BE REFUND MY MONEY NOW TO ACCOUNT BE NUMBER 0125355947 GTB EYEBIOKIN ABIMBOLA. THIS IS NOT A THREAT ITS CONFIRMED LEGAL ISSUANCE ON LITTLE NOTICE. THANK YOU

— by EYEBIOKIN ABIMBOLA 11 months ago

I made a transfer and didn’t get credit to beneficiary account yet since 19/04/2022

— by Harbiodun 11 months ago

Pls sir your customer with the account number 9058925950 Godwin Chukwu Scammed me the amount of 79500 transfered to him from my bank FCMB 8724285018 ISMAIL BASHIR today.Pls help me sir

— by BASHIR ISMAIL 1 year ago

Hello palmpay, I lost my phone itel s15 of which my sim card number 07048641390 linked to my account was inside... I was denied access into my account because a code has to be sent to the lost phone before I could log in, please help me as I have urgent transactions to make in my account

— by Ogunbade Olamilekan 1 year ago

I can’t send money out of my palm pay account and I need that to be done for me because I need the money to paid for some business please help me on this issues

— by Abeeb Abudulahi 1 year ago

Please I have tried to upgrade my account with my ID but it is not working. My ID has my middle name but my PalmPay account doesn’t. I have tried to add my middle name to the PalmPay account but that doesn’t work too

— by Michael Lamptey 1 year ago