Published by TopOfStack Software Ltd. on Dec 26, 2023

Report an issue with Contact SMS Backup.
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Why should I report an Issue with Contact SMS Backup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TopOfStack Software Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Contact SMS Backup image 1 contact Contact SMS Backup image 2

About Contact SMS Backup

1. All contacts and sms can then easily be restored any time by simply opening . vcf file from your mail attachment. -- Backup all Contacts & sms and messages to another Android device / sdcard / gmail / drop-box. -- Restore vcf from sd card / gmail / drop-box without duplicate / overlap contact. -- Restore vcf from sd card / gmail / drop-box without duplicate / overlap sms. --Offline Backup.

2. Contact Backup is providing a combined solution to transfer all your contacts from any android / iPhone device to another iPhone / Android device using your own gmail, dropbox or sd card.

3. Contact SMS Backup now introduces a beta version to send all / selective contacts to another Android device without internet.

4. Contact sms Backup allows you to send information about your contacts and messages as text by email, dropbox and sd card that can send text.

5. Contact SMS backup  is the most popular android app, backup important contacts easily.

6. Message Contact Backup & Transfer your contacts easily, quickly and safely.

7. Just email the backup file to yourself. --The interface and design is neat and user friendly. --Transfer your contacts and smseasily, quickly and safely.

8. You can backup all your contacts & sms to sdcard / gmail / drop-box.

9. Backup your contacts and sms in a simple and convenient way.

10. Best contact & SMS backup, sharing app fulfilling all your sharing needs.

11. Just take a backup and send it to your own gmail.

Contact SMS Backup Customer Insights

1. No one needs a tutorial on backing up frekin' contacts! Who the hell want's a tutorial for backing up contacts? Are people that illiterate? This is just so stupid, and dumb.Doesn't work on either direct mode or through email.

2. With this app it took me less than 5 minutes and all contacts were transferredNot working new version while i want to take backup and want to send to my gmailI think it's the best app for taking backup.

3. Once I took a backup to reset my phone and now this app have merged all the contacts and have given me a single contact.

4. Great service.First of all, why the hell does the backup button jump when the app is installed? Why the hell is that a thing? It's so annoying that I uninstalled it in 10 seconds.

5. So I made a fresh backup and contact and tried to import it on my new phone.

6. I've searched online to find a way to transfer my contacts and so many back and forth working suggestions and always needed to do more complicated things.

7. I used drive to save it and gmail to share btw (as they told my to do in the app).It's not even backing up also saying creating backup failedWow.

8. But when ai actually went ahead and tried to import contacts on my new phone, it didn't work.

9. Takes unusually long time in the direct transfer with no successful transfer and fails to recognize its own file in the email mode.

10. Whenever i change my device, all i need to do is go to my email and restore all my contacts that i backed up through this app.

11. The backup part is really easy to do.

Steps to Troubleshoot & Fix Contact SMS Backup Issues

1. Fix Contact SMS Backup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Contact SMS Backup: Restarting the app will resolve most errors.
  2. Update the Contact SMS Backup App. Here is how:
    1. On Android goto PlayStore » Search for "Contact SMS Backup" » Open Contact SMS Backup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Contact SMS Backup » click "UPDATE".
  3. Clear Contact SMS Backup app cache: Clearing cached data will force your app to retrieve the latest data directly from Contact SMS Backup servers.
    1. On Android, goto Settings » Apps » Select "Contact SMS Backup" » click Storage » click "Clear Cache".
  4. Check Contact SMS Backup app permissions. If any of these permissions required to use your device's features are disenabled, Contact SMS Backup might not work.
  5. Uninstall and reinstall Contact SMS Backup. If nothing else has worked, completely uninstall Contact SMS Backup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Contact SMS Backup not working


2. Fix Contact SMS Backup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Contact SMS Backup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Contact SMS Backup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Contact SMS Backup may not be able to connect to the Internet when running in the background.

Reported Issues