Contact Thrombosis Customer Service

Why should I report an Issue with Thrombosis?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Thrombosis Canada to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thrombosis Canada is pleased to offer this point of care clinical app aimed at Canadian healthcare providers.

2. The clinical guides offer an up-to-date and concise reference at the bedside, written by leaders in the field.

3. Using patient-specific information, the clinical tools provide best-practice information for managing anticoagulants in the perioperative period and how to dose the NOACs appropriately for stroke prevention.

1. I don't want it consuming resources when I'm not using it.This is consistently one of the better/clearer medical guidelines in Canada and the app is an accessible repository.Great for heme rotationIt bugs... Fix it...This APP has an extensive database on Thrombosis related illnesses, treatments, signs and symptoms.

2. There is no way to exit the app that ensures it is not running in the background.

1. Fix Thrombosis Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Thrombosis: Restarting the app will resolve most errors.
2. Update the Thrombosis App. Here is how:
   1. On Android goto PlayStore » Search for "Thrombosis" » Open Thrombosis » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Thrombosis » click "UPDATE".
3. Clear Thrombosis app cache: Clearing cached data will force your app to retrieve the latest data directly from Thrombosis servers.
   1. On Android, goto Settings » Apps » Select "Thrombosis" » click Storage » click "Clear Cache".
4. Check Thrombosis app permissions. If any of these permissions required to use your device's features are disenabled, Thrombosis might not work.
5. Uninstall and reinstall Thrombosis. If nothing else has worked, completely uninstall Thrombosis then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Thrombosis not working

2. Fix Thrombosis Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Thrombosis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Thrombosis not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Thrombosis may not be able to connect to the Internet when running in the background.