Contact Myprotein Customer Service

Why should I report an Issue with Myprotein: Fitness & Nutrition?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of THG (The Hut Group) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get first dibs on new supplements, never miss out on a sale, and get bespoke fitness, training, and nutrition advice from expert nutritionists and Myprotein personal trainers.

2. There’s an expert panel of nutritionists available whenever you need advice, simplifying sports nutrition and wellness so you get the need-to-know facts to reach your goal, sooner.

3. From mouth-watering recipes straight from the Myprotein Kitchen, to expert advice on the latest facts and fads, it’s all right here. Got a question? Let's talk about it.

4. Clothing, accessories, wellness, and the latest sports nutrition — you’ll be the first to know.

5. You’ll also get first dibs on latest releases and be first in line for app-only offers on supplements. It’s a no-brainer.

6. From high-protein breakfasts that’ll keep you going all morning to delicious healthy meal prep recipes you’ll look forward to all day, sweet fixes to keep you satisfied, and so much flavor, your relationship with healthy eating will never be the same.

7. The Myprotein app is your one-stop-shop for all things fitness, sports nutrition, and wellness.

8. Plus, get full access to the Myprotein Kitchen for some serious recipe inspo, with step-by-step recipes and follow-along videos.

9. Finding the right product for you and getting expert advice to support your journey has never been easier. Let’s evolve together.

10. With a fresh design and useful new features, we’re empowering you to access the tools you need to succeed.

11. Shop everything from clothes and accessories to your favorite supplements, all in one place.

1. I was waiting and answer for at least 3 days so I cancel the order...Recently started having problems with not having any items in my cart yet when I go to add one it says I have multiple in there it would be great if they could fix this considering I have bought great products from them in the past and this is the first time running into any kind of problems and I might have to go elsewhere if they don't get it fixed soonAbsolutely discusting costumer service, they decided to increase the prices for double, my last purchase they charge me 3 TIMES for the same order in a total of 560£, there's no number to call, no one to help you to sort their mistakes.

2. I placed my order for the 4th time and everytime after few days of order confirmation when i contacted them i got a reply that the product couldn't be found in warehouse.

3. Please stop this marketing nonsense.While it's good it applies discounts automatically, and is easy to find what your looking for, you can't delete items from your basket, or clear your basket.

4. I had to unstable the app and clear data and reinstall it to start freshI ordered 3 packs of 2.5kg whey protein during sale, 2 of which were within 3 months of expiry.

5. As a summary I did not pay , my order never came and the order was in progress for 2 weeks.

6. Good products, good range and better prices than you'll find in most places.

7. Instead you need to hunt for offers that make price less than transparent, say "only today" even though they run for weeks and apply to every single product except the one you are after.

8. The offers that myprotein was known for are gone.Really bad experience with payment process.

9. Will never order again.Pathetic service.

10. Don't trust this brand.Great although prices are slightly high even with 60% discount.

11. My order was in place but it never came.

1. Fix Myprotein Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Myprotein: Restarting the app will resolve most errors.
2. Update the Myprotein App. Here is how:
   1. On Android goto PlayStore » Search for "Myprotein" » Open Myprotein: Fitness & Nutrition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Myprotein » click "UPDATE".
3. Clear Myprotein: Fitness & Nutrition app cache: Clearing cached data will force your app to retrieve the latest data directly from Myprotein servers.
   1. On Android, goto Settings » Apps » Select "Myprotein: Fitness & Nutrition" » click Storage » click "Clear Cache".
4. Check Myprotein app permissions. If any of these permissions required to use your device's features are disenabled, Myprotein might not work.
5. Uninstall and reinstall Myprotein. If nothing else has worked, completely uninstall Myprotein then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Myprotein not working

2. Fix Myprotein Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Myprotein be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Myprotein not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Myprotein may not be able to connect to the Internet when running in the background.