Published by The Entertainer General Trading on Jun 11, 2024

Report an issue with ENTERTAINER with HSBC.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ENTERTAINER with HSBC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Entertainer General Trading to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ENTERTAINER with HSBC image 1 contact ENTERTAINER with HSBC image 2

ENTERTAINER with HSBC Customer Insights

1. They couldn't have been able to use them on new year anywayNothing was mentioned about using coins to redeem benefit such as a 1-for 1 dining.

2. I am using a Pixel 4 and unable to use this Apps as each time I tried to sign in, the screen is "frozen" at the 'location' stage and it does not work anymore.

3. Need to accumulate 1000 points to redeem this benefit?? So I paid full amount! One more inadequacy of this App is that I can't tap on the restaurant name to check if it can be used or not unless I'm settling the bill on site.

4. Also, the deals are in, don't be misled by the impatient idiots that couldn't wait a couple of days past new year to have them appear.

5. My conclusion is not all merchants listed on entertainer app is on the HSBC entertainer app, though HSBC claims to be otherwise.. waste of time and I will give it zero stars if I could.The app is ok but has limited options to use it.

6. I have to borrow my friends mobile phone with a bigger screen to login which the bigger screen enables the selection of track location option.

7. Unentertaining!!Is this a joke of an app? Clicked on the notification banners for deals...went to the next page "No deals/ offers available".

8. Thus any prior comments/reviews regarding this app are invalid as offers only started appearing on the 2nd Jan.One year after my review below, I came back to see these reviews for the app.

9. Totally unacceptable for such an App or whoever was in charge.I have been using this app for a year.

10. Whoever rolled put this app out sure missed some MAJOR BUG, if there's supposed to be any deals thru whatsoever filter.

11. This is a useless app!For those that installed the app, registered an account with the 9 digit code but can't see any offers - a re-install of the app worked for me right away.

Steps to Troubleshoot & Fix ENTERTAINER with HSBC Issues

1. Fix ENTERTAINER with HSBC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ENTERTAINER with HSBC: Restarting the app will resolve most errors.
  2. Update the ENTERTAINER with HSBC App. Here is how:
    1. On Android goto PlayStore » Search for "ENTERTAINER with HSBC" » Open ENTERTAINER with HSBC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ENTERTAINER with HSBC » click "UPDATE".
  3. Clear ENTERTAINER with HSBC app cache: Clearing cached data will force your app to retrieve the latest data directly from ENTERTAINER with HSBC servers.
    1. On Android, goto Settings » Apps » Select "ENTERTAINER with HSBC" » click Storage » click "Clear Cache".
  4. Check ENTERTAINER with HSBC app permissions. If any of these permissions required to use your device's features are disenabled, ENTERTAINER with HSBC might not work.
  5. Uninstall and reinstall ENTERTAINER with HSBC. If nothing else has worked, completely uninstall ENTERTAINER with HSBC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ENTERTAINER with HSBC not working


2. Fix ENTERTAINER with HSBC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ENTERTAINER with HSBC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ENTERTAINER with HSBC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ENTERTAINER with HSBC may not be able to connect to the Internet when running in the background.

Reported Issues