Published by The Entertainer General Trading

Report an issue with Emirates Skywards GO.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Emirates Skywards GO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Entertainer General Trading to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Emirates Skywards GO Customer Insights

1. I've lost 13400 miles without unlocking the app for me!!!Big failure...no customer support number to reach out to...the number of available restaurants is less than 15... you spend 6700 skywards miles (which can do you an upgrade to business on a short flight) to purchase a pack of 2 vouchers that can save you about a 100 dirhams at one of the restaurants...pathetic...uninstalling immediatelySeems more like a scam.

2. I strongly advise you to NOT download this absolute CON of an app! Without even knowing 6700 skywards miles will zapped from your account - you are then left trying to contact a completely USELESS customer service team - both the Skywards and Entertainer teams are completely HOPELESS.

3. Why would you buy the subscription waiting 6700 miles when you can buy the actual Entertainer app with thousands of offers.

4. The offers are for 1/2 price fast food and cheap tours! Even then you cannot use the offers because everything is locked! For two "reputable" brands to be associated with this CON is a disgrace.

5. Doesn't work I wasted my miles and money in the restaurant thinking it will work.

6. It has just kept deducting my miles without unlocking the app.

7. 😡😡😡Completely uselsss.

8. They need to come up with something better.It's a very bad app.

Steps to Troubleshoot & Fix Emirates Skywards GO Issues

1. Fix Emirates Skywards GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Emirates Skywards GO: Restarting the app will resolve most errors.
  2. Update the Emirates Skywards GO App. Here is how:
    1. On Android goto PlayStore » Search for "Emirates Skywards GO" » Open Emirates Skywards GO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Emirates Skywards GO » click "UPDATE".
  3. Clear Emirates Skywards GO app cache: Clearing cached data will force your app to retrieve the latest data directly from Emirates Skywards GO servers.
    1. On Android, goto Settings » Apps » Select "Emirates Skywards GO" » click Storage » click "Clear Cache".
  4. Check Emirates Skywards GO app permissions. If any of these permissions required to use your device's features are disenabled, Emirates Skywards GO might not work.
  5. Uninstall and reinstall Emirates Skywards GO. If nothing else has worked, completely uninstall Emirates Skywards GO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Emirates Skywards GO not working


2. Fix Emirates Skywards GO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Emirates Skywards GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Emirates Skywards GO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Emirates Skywards GO may not be able to connect to the Internet when running in the background.

Reported Issues