Published by TED Conferences LLC on Nov 9, 2023

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Why should I report an Issue with TED TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TED Conferences LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TED TV

1. Our amazing speakers are experts on topics ranging from science to business to global issues -- their talks will feed your curiosity, spark conversation and leave you feeling inspired.

2. Plus, allow Google Assistant to help you control the TV if you want to play, pause, fast-forward, etc.

3. The new homepage of the TED app includes recommended talks updated every day.

4. And with our refreshed layout, playlists and talks are easier than ever to navigate.

5. Enjoy our new and improved TED app for Android TV!

6. So sit back, relax and get ready to learn something new.

TED TV Customer Insights

1. They didn't stop maintaining paid memberships though.This app has no login option so y can forget using your TED account and lists and watched history! Furthermore, many talks are not available in this app when they are available on the iPhone app! Very strange that they seem to have stopped supporting this app for two years now!No Update.

2. There is no login mechanism so your viewing info cannot be synchronised with your TED account, and many videos available on the TED website are not available in this app.

3. Why lie about it?Google TV version doesn't have account log-in and thus there is no watch list synchronization between devices and no personal recommendations based on what you watch on other devices.

4. Why do they need to record my voice? There's no help option to ask someone how to change it, no contact information to contact them to ask.

5. I tried to edit it in settings and there is no option to change it.

6. If you say there is a way to change it via settings then give users the option to change it via settings.

7. Really the lack of ability to change settings is the worst thing though.

8. It asked me whether I minded if it recorded my voice searches and I said yes because it said you can edit this later in settings.

9. Thank you.it's too slow and not optimizedcould be the most tridiot app out someone should ask tridiot head to give his award to the creator of this app hes not done it.

10. The categories offer ten videos... Ten videos on politics.

11. It looks like they stopped maintaining it two years ago as well.

Steps to Troubleshoot & Fix TED TV Issues

1. Fix TED TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TED TV: Restarting the app will resolve most errors.
  2. Update the TED TV App. Here is how:
    1. On Android goto PlayStore » Search for "TED TV" » Open TED TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TED TV » click "UPDATE".
  3. Clear TED TV app cache: Clearing cached data will force your app to retrieve the latest data directly from TED TV servers.
    1. On Android, goto Settings » Apps » Select "TED TV" » click Storage » click "Clear Cache".
  4. Check TED TV app permissions. If any of these permissions required to use your device's features are disenabled, TED TV might not work.
  5. Uninstall and reinstall TED TV. If nothing else has worked, completely uninstall TED TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TED TV not working


2. Fix TED TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TED TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TED TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TED TV may not be able to connect to the Internet when running in the background.

Reported Issues