Published by Jazz Pakistan on Oct 30, 2024

contact JazzCash - Your Mobile Account Chat with our AI-based JazzCash Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with JazzCash?



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Why chat with our AI JazzCash Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. And it deducted 30 rupeesThis is a very good app, I have been using it for a long time, it needs a little change, while paying the bill from another Jazz number, the bill payment date must show the day the bill was paid.

2. Usually when I want to make transactions, the app goes on loading and loading and error occurs and my money also cut from my jazz cash account and also does not transfer to any bank account.

3. One caveat that is an annoying bug, an overdue utility bill payment always shows wrong amount deduction in the app.

4. This app only shows that the bill has already been paid.I am writing to express my disappointment regarding the lack of updates and improvements in the Jazzcash app.

5. Now with the latest update the App is too slow and most of the time payment got struck while making transactions.

6. It showed zero fee on the receipt when we first paid the bill but they deducted 30 rupees per bill.

7. As a long-time user, I have noticed outdated user interface, technical glitches, and a lack of innovative features compared to other mobile operator services.

8. but it shows an error " something went wrong" and amount is deducted, without going to the next step, its automatically goes back.

9. I urge Jazz to prioritize the development and enhancement of their app to provide a better user experience.Pathetic App and services.

10. It clearly stated on every bill total amount with zero fees.

11. But both the time they give me few day to resolve but still didn't get my payment back in account.

Steps to Troubleshoot & Fix JazzCash Issues

1. Fix JazzCash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JazzCash: Restarting the app will resolve most errors.
  2. Update the JazzCash App. Here is how:
    1. On Android goto PlayStore » Search for "JazzCash" » Open JazzCash - Your Mobile Account » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JazzCash » click "UPDATE".
  3. Clear JazzCash - Your Mobile Account app cache: Clearing cached data will force your app to retrieve the latest data directly from JazzCash servers.
    1. On Android, goto Settings » Apps » Select "JazzCash - Your Mobile Account" » click Storage » click "Clear Cache".
  4. Check JazzCash app permissions. If any of these permissions required to use your device's features are disenabled, JazzCash might not work.
  5. Uninstall and reinstall JazzCash. If nothing else has worked, completely uninstall JazzCash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JazzCash not working


2. Fix JazzCash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JazzCash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JazzCash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JazzCash may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 month ago by Muhammad Murad

03282260212 Delete account

— 2 years ago by inzmamjutt

03249894493

— 2 years ago by inzmamjutt

1000

— 2 years ago by ArifRana

Load

— 3 years ago by Bilal

I want to cancel load which was suddenly by wrong step

— 3 years ago by Irtaza

Please delete my account of number 03004779395

— 3 years ago by pakiza saleem

I want to delete my transaction history from jazzcash account

— 3 years ago by Imtiaz Ahmed

Jazz cash delete