Published by HotSchedules on Dec 6, 2024

Report an issue with HotSchedules Logbook.
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Why should I report an Issue with HotSchedules Logbook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HotSchedules to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HotSchedules Logbook image 1 contact HotSchedules Logbook image 2

About HotSchedules Logbook

1. Designed for the shift manager who wants to stay connected to their team and keep everyone on task, the Logbook features daily shift notes, line checks, calendars, and contacts. ​ ​​ Choose from over 70 pre-designed task lists or build your own to meet the needs of the operation.

2. ToDos - Focuses on tasks that cannot be quantified or managed in task list form, but are important for successful operations management.

3. Store Logs - A daily digital time bound configurable log to facilitate open and continuous shift-to-shift communication between managers around shift happenings (Daily Log) or staff performance (Staff Journal).

4. HotSchedules Logbook keeps all of your tasks, maintenance notes and even personnel issues in one central location.

5. Task Lists - Pre-designed and custom task lists drive best practices, consistency, and compliance in real-time.

6. NOTE: The Logbook App by HotSchedules REQUIRES a valid Logbook user account and registered Logbook Product through your EMPLOYER.

7. The mobile app makes it quick and easy to assign tasks or follow-ups, check in on completion progress, even add a picture directly from your device.

8. Contacts - An efficient, categorized list of corporate, management, and vendor contacts.

9. Events - Keeps dates and events at a user’s fingertips to better allow for best real-time decisions.

10. Library - A repository for documents that are crucial to ongoing business operations. Need Help? Have an issue?

11. Get it as a companion to our leading workforce scheduling app or as a stand-alone, record-keeping tool that can be managed on-the-go.

HotSchedules Logbook Customer Insights

1. You can see your schedule, transfer shifts, leave messages for your work family .

2. Great app.Awful it was the second "hot schedule" app I downloaded I still can't see my schedule.. never worked and I paid for it.

3. Fast and easy access is very ideal.Omg what up with the app keeps giving errors messages or can't log in.

4. FfggfgggfffWould not work at all not even to log in very bad appI updated and not its giving me an error message and I can't log back in.

5. Easy to use.

6. Please fixThis app is phenomenal.

7. I'm the administrator and I can't access it approve availabilities! Help!Disgraceful Why should I have to pay for this app in the first place, both of the free ones don't work, so now I can't use the app on my phone, thanks alotI'm a new hire and my employer tell me to use this application then when I try downloaded give telling me my email not match or give keeping me and error now I don't know my schedule.This app is very disappointed.This app is great for getting my schedule and for sending notes to my managers.App was working yesterday and now it tells me "certificate not verifed please download latest version" and when i try and download an update for it theres no update .

Steps to Troubleshoot & Fix HotSchedules Logbook Issues

1. Fix HotSchedules Logbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HotSchedules Logbook: Restarting the app will resolve most errors.
  2. Update the HotSchedules Logbook App. Here is how:
    1. On Android goto PlayStore » Search for "HotSchedules Logbook" » Open HotSchedules Logbook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HotSchedules Logbook » click "UPDATE".
  3. Clear HotSchedules Logbook app cache: Clearing cached data will force your app to retrieve the latest data directly from HotSchedules Logbook servers.
    1. On Android, goto Settings » Apps » Select "HotSchedules Logbook" » click Storage » click "Clear Cache".
  4. Check HotSchedules Logbook app permissions. If any of these permissions required to use your device's features are disenabled, HotSchedules Logbook might not work.
  5. Uninstall and reinstall HotSchedules Logbook. If nothing else has worked, completely uninstall HotSchedules Logbook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HotSchedules Logbook not working


2. Fix HotSchedules Logbook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HotSchedules Logbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HotSchedules Logbook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HotSchedules Logbook may not be able to connect to the Internet when running in the background.

Reported Issues