Contact Puzzle Customer Service

Why should I report an Issue with Puzzle for children Kids game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tappy Happy kids apps & games for kids to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Two times my account was debited but game was not purchased at the end.Is it possible to optimize the games for Xperia 1 and Huawei p30? The game screen is missing a part vital for the kids to play itMy daughter love this game but it's such a shame there is only few pictures for free.My daughter loves it and it looks like she can't get bored of it.i have full version.

2. my child's favorit game app:))MAA ojkjnn k on Mon n nok no kk inm lokoñok noj kmnyo okmpmompmàb Jon j NMba I'll k ok just let me know what qqHow to John14I love this app.

3. i tried purchasing the game twice but was unsuccessful.

4. My grandson is 2 and will play this all the time.

5. Music, puzzles, hand eye coordination.

1. Fix Puzzle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Puzzle: Restarting the app will resolve most errors.
2. Update the Puzzle App. Here is how:
   1. On Android goto PlayStore » Search for "Puzzle" » Open Puzzle for children Kids game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Puzzle » click "UPDATE".
3. Clear Puzzle for children Kids game app cache: Clearing cached data will force your app to retrieve the latest data directly from Puzzle servers.
   1. On Android, goto Settings » Apps » Select "Puzzle for children Kids game" » click Storage » click "Clear Cache".
4. Check Puzzle app permissions. If any of these permissions required to use your device's features are disenabled, Puzzle might not work.
5. Uninstall and reinstall Puzzle. If nothing else has worked, completely uninstall Puzzle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Puzzle not working

2. Fix Puzzle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Puzzle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Puzzle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Puzzle may not be able to connect to the Internet when running in the background.