Published by Cuentidubi: Libros y cuentos gratis para niños

Report an issue with Cuentidubi.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cuentidubi: Short Stories and Books for Children?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cuentidubi: Libros y cuentos gratis para niños to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Cuentidubi Customer Insights

Steps to Troubleshoot & Fix Cuentidubi Issues

1. Fix Cuentidubi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cuentidubi: Restarting the app will resolve most errors.
  2. Update the Cuentidubi App. Here is how:
    1. On Android goto PlayStore » Search for "Cuentidubi" » Open Cuentidubi: Short Stories and Books for Children » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cuentidubi » click "UPDATE".
  3. Clear Cuentidubi: Short Stories and Books for Children app cache: Clearing cached data will force your app to retrieve the latest data directly from Cuentidubi servers.
    1. On Android, goto Settings » Apps » Select "Cuentidubi: Short Stories and Books for Children" » click Storage » click "Clear Cache".
  4. Check Cuentidubi app permissions. If any of these permissions required to use your device's features are disenabled, Cuentidubi might not work.
  5. Uninstall and reinstall Cuentidubi. If nothing else has worked, completely uninstall Cuentidubi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cuentidubi not working


2. Fix Cuentidubi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cuentidubi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cuentidubi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cuentidubi may not be able to connect to the Internet when running in the background.

Reported Issues