Contact SwannSmart Customer Service

Why should I report an Issue with SwannSmart?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Swann Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Update the app please, I'd pay for it to work correctly again.The worst app every to upload, doesn't work at all, when it does it keeps crashing or freezing, shame on you swann security for having such a bad software app and poor customer service alsoSad thing is this is still sold instore... I got it for 20 bucks but in reality its a 20 buck paper weight.

2. If Swann were to own this failure, correct as best can or adjust customer complaint/loss issue and produce good products then redeemable.

3. Swann apparently stopped supporting their products not admitting they effed it all up.

4. Swann, ill never ever buy one of your products and from now on ill make sure to tell everyone not to buy your BS products.Not user friendly.

5. If this is Swann forcing me to upgrade my devices, you just lost a customer.

6. Seems I bought a brick instead of a security camera.

7. Software and device communications or compatibility issues or something.

8. As it is, they seemed to just bail out on that bad product and keep making mistakes on the new.

9. I may be wrong gdluckI used to love this app, but now the cameras take forever to load and the app is constantly not working.

10. I'm like many, stay away.

1. Fix SwannSmart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SwannSmart: Restarting the app will resolve most errors.
2. Update the SwannSmart App. Here is how:
   1. On Android goto PlayStore » Search for "SwannSmart" » Open SwannSmart » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SwannSmart » click "UPDATE".
3. Clear SwannSmart app cache: Clearing cached data will force your app to retrieve the latest data directly from SwannSmart servers.
   1. On Android, goto Settings » Apps » Select "SwannSmart" » click Storage » click "Clear Cache".
4. Check SwannSmart app permissions. If any of these permissions required to use your device's features are disenabled, SwannSmart might not work.
5. Uninstall and reinstall SwannSmart. If nothing else has worked, completely uninstall SwannSmart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SwannSmart not working

2. Fix SwannSmart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SwannSmart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SwannSmart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SwannSmart may not be able to connect to the Internet when running in the background.