Published by SurveyMonkey on Jun 11, 2024

Report an issue with SurveyMonkey Rewards.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SurveyMonkey Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SurveyMonkey to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SurveyMonkey Rewards

1. SurveyMonkey Rewards is one of the most trusted ways to make money via gift cards, just by taking surveys.

2. Unlike other money making survey apps, you can cash out your rewards when you get to $5 and will receive a gift card instantly!

3. SurveyMonkey Rewards is by SurveyMonkey, a leader in survey software, trusted by more than 60 million users globally.

4. Take paid surveys on the go and get rewarded with your choice of a gift card or charity donation.

5. Download the SurveyMonkey Rewards app and start earning rewards today! Must be 18 or over.

6. Pick from a list of 70+ trusted charities and redeem your rewards as a donation.

7. You’ll earn rewards for every survey you take – around $0. 75 on average.

8. That’s it – we’ll start sending you surveys that match your profile.

9. We match all donations – donate $5 in credits to a charity of your choice and we’ll donate another $5 on your behalf.

10. With 98% of the Fortune 500 using our platform, we’ve always been keenly aware of the importance our customers place on privacy and security.

11. Our twist on money making survey apps!

SurveyMonkey Rewards Customer Insights

1. Leaving a negative review as a last ditch effort to try to get them to assist.This is an interesting little app that gives you Amazon gift card rewards for filling out surveys.

2. Once Identified, settings changed and redemption became possible.Enjoy taking short surveys to get some extra Amazon spending money.

3. I wish more apps had it this easy (like Google Opinions) to do surveys.Works well, redeemed my first card.

4. Took surveys, got Amazon gift cards as promised.

5. It asks me to confirm location services, which would supposedly give me more surveys, but it seems that it wants to use my location data for "market research".

6. The app constantly thinks I'm making a selection instead of scrolling or scrolls back up to the top after making a selection so it takes more time than necessary to complete a survey.I like the app, but am having issues redeeming .

7. The other plus, these surveys are different from most of the apps.The app is easy to use and clear.

8. Also, sometimes the app is buggy and doesn't let me answer the survey correctly (for example, only allowing me to choose one answer when the question asks me to pick my top 3).Good survey app.

9. You do have to answer the surveys pretty much as soon as you receive the notification, or the window closes too fast.

10. I've never had a problem with payouts, it is only in Amazon gift cards but I'm happy with that option.

11. I don't expect to make an income with survey apps, it's just a fun way to earn some extra spending money.

Steps to Troubleshoot & Fix SurveyMonkey Rewards Issues

1. Fix SurveyMonkey Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SurveyMonkey Rewards: Restarting the app will resolve most errors.
  2. Update the SurveyMonkey Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "SurveyMonkey Rewards" » Open SurveyMonkey Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SurveyMonkey Rewards » click "UPDATE".
  3. Clear SurveyMonkey Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from SurveyMonkey Rewards servers.
    1. On Android, goto Settings » Apps » Select "SurveyMonkey Rewards" » click Storage » click "Clear Cache".
  4. Check SurveyMonkey Rewards app permissions. If any of these permissions required to use your device's features are disenabled, SurveyMonkey Rewards might not work.
  5. Uninstall and reinstall SurveyMonkey Rewards. If nothing else has worked, completely uninstall SurveyMonkey Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SurveyMonkey Rewards not working


2. Fix SurveyMonkey Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SurveyMonkey Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SurveyMonkey Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SurveyMonkey Rewards may not be able to connect to the Internet when running in the background.

Reported Issues