Published by SuperByte on Oct 23, 2024

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Why should I report an Issue with Study Bunny: Focus Timer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SuperByte to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Study Bunny: Focus Timer image 1 contact Study Bunny: Focus Timer image 2

Study Bunny Customer Insights

1. Either there should be an in between option, or there should be a way to set your own goal that the Happy Meter reflects.I love this app!! I thought it wouldn't really help me with getting motivated with studying but it did!! One problem is that I would open it start the study session and then it would randomly crash on me and when I go back into the app it shows I haven't started the session! Please fix but otherwise I have no complaints and overall very happy with the product!! Also thanks for not making the ads horendous! :)This is one of the best things I've downloaded.

2. App is great tho!This app is super cute and I feel very motivated when it comes to getting coins to dress up my bunny! it's simplistic and very easy to use and understand! I just wish there was more options when it comes to customizing- I wish I could change what is layered on top of what because I'd have more freedom to customize them in a cooler way (I tried to remove the object from room and put it back but I think what goes on top depends on the order you buy it :,[ ) other than that, awesome game!!!I use this app almost everyday.

3. Do you have to set and finish some study time first before it prompts you to assign the colors to subjects?Fantastic & cute!!! Makes me want to be productive! I don't use it for study, but instead, I use it for productive things like cooking, writing, reading, marketing, etc.

4. And on top of it all the little bunny is so cute! (And the words of wisdom and cute animations when you pause the timer definitely add a lot to the app as well!)Usually the app is a great and adorable tool to use to help study.

5. The only two problems I have are that it doesn't seem to track at all if the session is less than a minute (sometimes reviewing flashcards only takes 35-45 seconds), and that I could really use one or two more colored categories so that I can break down my studying by specific task.This is a totally awesome app.

6. I only wish there was a mode on the Happy Meter between the "normal" and the "Challenge Mode." The default mode is way too easy for me to fill, so it doesn't feel rewarding.

7. It doesn't count the time studied.I love this app.

8. It isn't a super big deal, but when you do almost 3 hours of studying and come to end your time to discover that none of it was recorded, it is quite frustrating.

9. I appreciate being able to fix it myself so that the time is actually counted, but I wish this wouldn't happen.

10. It has everything it says it does, and it's very useful since I am in college now and it can be hard to set study time apart and actually follow through.

11. I love all the cute things and pets you can collect for your bunny.

Steps to Troubleshoot & Fix Study Bunny Issues

1. Fix Study Bunny Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Study Bunny: Restarting the app will resolve most errors.
  2. Update the Study Bunny App. Here is how:
    1. On Android goto PlayStore » Search for "Study Bunny" » Open Study Bunny: Focus Timer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Study Bunny » click "UPDATE".
  3. Clear Study Bunny: Focus Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Study Bunny servers.
    1. On Android, goto Settings » Apps » Select "Study Bunny: Focus Timer" » click Storage » click "Clear Cache".
  4. Check Study Bunny app permissions. If any of these permissions required to use your device's features are disenabled, Study Bunny might not work.
  5. Uninstall and reinstall Study Bunny. If nothing else has worked, completely uninstall Study Bunny then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Study Bunny not working


2. Fix Study Bunny Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Study Bunny be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Study Bunny not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Study Bunny may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,
    I had made an account and used it for 2 months on ryzlacraft@redacted back around june. I even made a 9.99$ purchase.
    Later, I deleted the app because I did not need it anymore. However, when I redownloaded, and tried to log back in, everything's blank. My flashcard sets especially, which is something I need URGENTLY for my exam tomorrow.
    It would be a great help if you could resolve the issue.

    — by Pry 11 months ago

  • Hello, I love this app but I recently changed device and logged into my study bunny account on my new device and all my coins and previous study time was gone. I would really appreciate if I could have my previous time spent and coins back. Kind regards

    — by Natalia 1 year ago

  • Account Deletion Request

    — by Jessica Wijdeveld 1 year ago

  • Not able to swap study tags after a break. Have to go-> study original tag -> start -> cancel -> home screen-> study-> choose tags.

    Basically I can't trade tags after taking a break. Have to tap through original study timer. Cancel it. Go to home screen. Choose study, then change tag.

    — by Helina Pope 2 years ago

  • Hi! So when I watch ads for carrots when i finish it, I changed the date on my device and it gave me more ads.

    — by soph 2 years ago

  • By no means do you have to do any of this buuuuuut... I totally think you should add some sort of gaming chair/office chair. I just bought the lo-fi room. I think it's really cool how the whole room has a pinkish/purple tint to it. My only problem is that when an accessory is added, the accessory keeps its vibrant color and looks out of place to the contrasting background. There should be a color-changing/lighting option for all accessories. Not as much of a complaint but just suggestions.

    p.s. I also reeeeally want to thank you for adding
    Read more ▼

    — by chris dudz 3 years ago

  • Hey, I totally think you should add some sort of gaming char/office chair. I also feel like it's a bit annoying how the lo-fi room and everything in the background has a pinkish/purple tint to it so that when an accessory is added, the accessory keeps its color and looks out of place to the contrasting background. Not as much of a complaint but just suggestions.Thanks for listening.

    — by chris dudz 3 years ago

  • Hi,

    I'm wondering if the music and sounds that you could purchase using game coins(not the songs on Study Bunny YouTube channel) are copyright-free. I would like to use the music for livestreaming myself studying on YouTube.

    Thank you! This app has been really helpful to my studies.

    — by Huayu Wu 3 years ago

  • (I'm writing that message for the second time, I'm not sure if the first one got through, this site is weird...)
    Hi!! I love your app and I'd love to keep using it. But.. I've just lost 200 coins and 20 carrots. I bought String Lights and they were added to my room. Then my phone crashed (Huawei). I had to restart it and when I returned to my bunny the lights were gone :(( But the app didn't give me my coins nor carrots back. Is there anything you can do to help me? I know it shouldn't but it made me very sad... Hope you have a great day. Merry
    Read more ▼

    — by lorvokh 4 years ago