Contact SumOne Customer Service

Why should I report an Issue with SumOne: For Relationships?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MonyMony corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think that some puzzle type games or co-op type minigames would be awesome, where you can play with your significant other and complete levels(easy to very hard) for 5-20 pebbels and room decorations dependant on the level difficulty.

2. The daily questions have helped us learn more about each other, and the app offers a cute widget that keeps track of how long we've been dating.

3. I dont know the real heading of the game so this is just a idea for more activites.I like the app don't get me wrong but one thing that I don't like about it is that when I try and go into it using my data it either let's me in or gives me an unstable connection pop-up.

4. And it wouldnt bother me as i dont usually type a whole lot but it told me i bough one thing but im getting a whole other.

5. It's also really hard to get pebbles if you're not using the app super often, I've been using the app for around 4 months, and I've only managed to buy the basic house set with my partner.A really cute concept.

6. I can see it also has so much potential for growth - for example, more interaction with the pet and maybe other ways of getting pebbles? I love this so much ❤️Really like the conept of this app.

7. It would really be cool if there is more content like Mini Games or Daily Bonuses.An absolutely adorable app, would definitely recommend! My boyfriend and I recently downloaded it because we are spending some time long distance, and the app has been such a great addition to our relationship.

8. The app worked fine for a while, but now, every time I type up to 100 characters for questions, the app will lag to the point that I have to restart the app.

9. (Edit) they fixed it and gave me 500 pebbles tysm!!!These questions are great seats for my wife and I to share thoughts.

10. Ive used the app for awhile now and even bought sumone gold and your supposed to be able to type 600 "characters" but i can only do 60 and have to watch an ad that tells me i only get 200.

11. My boyfriend and I always look forward to getting to feed our little 'mon and answering our questions.

1. Fix SumOne Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SumOne: Restarting the app will resolve most errors.
2. Update the SumOne App. Here is how:
   1. On Android goto PlayStore » Search for "SumOne" » Open SumOne: For Relationships » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SumOne » click "UPDATE".
3. Clear SumOne: For Relationships app cache: Clearing cached data will force your app to retrieve the latest data directly from SumOne servers.
   1. On Android, goto Settings » Apps » Select "SumOne: For Relationships" » click Storage » click "Clear Cache".
4. Check SumOne app permissions. If any of these permissions required to use your device's features are disenabled, SumOne might not work.
5. Uninstall and reinstall SumOne. If nothing else has worked, completely uninstall SumOne then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SumOne not working

2. Fix SumOne Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SumOne be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SumOne not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SumOne may not be able to connect to the Internet when running in the background.