Published by Studio Sol on Aug 12, 2024

Report an issue with Palco MP3.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Palco MP3: Listen and download?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Studio Sol to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Palco MP3: Listen and download

1. We create a home page based on what you love the most, with music recommendations, albums, artists, music videos, and even podcasts.

2. We specialize in discovering new talents that will conquer Brazil. Access palcomp3. com/cadastro. htm, create your free account, submit your original music, and receive complete promotion options.

3. When you download the Palco app for the first time, you choose your favorite music genres, and we take care of the rest!

4. On Palco, you'll find over 1. 6 million songs, 138,000 active artists, and 60 original playlists with hand-picked songs by us.

5. Here you'll find over 60 music genres with many new Brazilian artists, and you can customize the app however you want.

6. For over 18 years, we have been promoting artists in the music industry and creating playlists for every moment of your day.

7. Well, with Palco, you think outside the box and listen to music, no matter your style.

8. Favorite albums, artists, songs, podcasts, and playlists.

9. With Palco MP3, you discover new Brazilian music for real!

10. If you're an artist, Palco MP3 takes your music further.

11. With Palco's stories, you get the latest updates from the artists you love firsthand.

Palco MP3 Customer Insights

1. What else does it need to be able to do? Actually, I shall tell you: We NEED TO BE ABLE TO ADD AN ARTIST TO A FAVOURITE ARTIST LIST, OR THERE COULD BE A LOVE HEART NEXT TO THE ARTIST AND WE COULD LIGHT IT UP WITH A CLICK TO LET THEM KNOW THEY ARE LOVED? (WE COULD EVEN DONATE TO THEM) THEN WE COULD HAVE AN AUTOMATIC PLAYLIST THAT CONTAINS OUR 'LOVED' ARTISTES?Worst non of my music preference is on this app.

2. I love the app, it is simple and plays music.

3. Amaaazing! There are some absolutely BRILLIANT bands to be found on his app.

Steps to Troubleshoot & Fix Palco MP3 Issues

1. Fix Palco MP3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Palco MP3: Restarting the app will resolve most errors.
  2. Update the Palco MP3 App. Here is how:
    1. On Android goto PlayStore » Search for "Palco MP3" » Open Palco MP3: Listen and download » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Palco MP3 » click "UPDATE".
  3. Clear Palco MP3: Listen and download app cache: Clearing cached data will force your app to retrieve the latest data directly from Palco MP3 servers.
    1. On Android, goto Settings » Apps » Select "Palco MP3: Listen and download" » click Storage » click "Clear Cache".
  4. Check Palco MP3 app permissions. If any of these permissions required to use your device's features are disenabled, Palco MP3 might not work.
  5. Uninstall and reinstall Palco MP3. If nothing else has worked, completely uninstall Palco MP3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Palco MP3 not working


2. Fix Palco MP3 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Palco MP3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Palco MP3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Palco MP3 may not be able to connect to the Internet when running in the background.

Reported Issues